Unable to login after dump and load process

Elchin_Mahmudov
edited November 28, 2012 in Documentum #1

Hello,

I have two docbases repo1 (docbroker) and repo2 (docbroker 2) in same content server.I want to copy the entire docbase from repo1 to repo2
That is why i used dump and load with full docbase.This operation was completed successfully.After dumping I checked users,groups,cabinets,acls and etc (repo2) Full docbase was copied.But now i can't login to repo2.It is possible to login with only dmadmin to DA.(repo2)

I'm getiing this error when i login webtop,DA, taskspace with other users.i can't login to webtop, taskspace with dmadmin too

[DM_SESSION_E_CLIENT_AUTHENTICATION_FAILURE]error: "Failed to authenticate client. Please check server log for more detail."

How i can resolve this problem?

Elchin

Best Answer

  • Elchin_Mahmudov
    edited November 28, 2012 #2 Accepted Answer

    Resolved

    There is nothing about this error in log

    I have deleted dfc.keystore from config folders in app server
    After restarting app server i get other error

    We're sorry, authentication failed.

    I changed users's password in DA, after this i can login with dmadmin and other dumped users

    Thank you

Answers

  • DCTM_Guru
    edited November 28, 2012 #3

    What version of content server?  Have you restarted the content server?

  • Elchin_Mahmudov
    edited November 28, 2012 #4

    Hello Johnny,

    Thank you for response
    Content Server 6.7 SP1
    Yes, i have restarted the CS

  • DCTM_Guru
    edited November 28, 2012 #5

    Which authentication method (eg LDAP, domain, inline pwd) did you have configured for repo1 and repo2?  Are they different?  If so, you should be able to update the authentication method for all users using DQL.

  • Elchin_Mahmudov
    edited November 28, 2012 #6

    No,they are same

    I have configured inline password for repo1 and repo2
    I checked users status in DA.Users are active

  • TrofimovM
    edited November 28, 2012 #7

    "Please check server log for more detail"

    Can u post log here?

  • Elchin_Mahmudov
    edited November 28, 2012 #8 Accepted Answer

    Resolved

    There is nothing about this error in log

    I have deleted dfc.keystore from config folders in app server
    After restarting app server i get other error

    We're sorry, authentication failed.

    I changed users's password in DA, after this i can login with dmadmin and other dumped users

    Thank you

  • DCTM_Guru
    edited November 28, 2012 #9

    Try deleting aek as well.

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