Hello Experts,
We are trying to setup a DR instance with installation owner,docbase owner same as production which has 4 content servers.The Databse and content is copied from production.The storage path is different from production.We have updated that in dm_location table.But we are getting errors in our logs.
1. In Docbase log (or while trying to open a file in the cabinet via DA):
Tue Dec 18 03:01:59 2012 583000 [DM_CRYPTO_E_CANT_FETCH_CRYPTO_OBJECTS]error: "The Filestore Key associated with the storage area filestore_01 could not be retrieved. Internal error - 524."
We have copied the aek.key and the dbpasswd.txt file from production but after that also we are getting the same error in the logs.
2.
Also we are not able to run reinit,c command from IAPI.It gives followig error:
[DM_SESSION_E_RPC_ERROR]error: "Server communication failure"
java.io.IOException: Unexpected end-of-stream
Related to this there is also error in docbase.log
Current Session ID: 01000065800eb579
Last SQL statement executed by DB was:
SELECT * FROM dmi_change_record_sv FT_ WHERE FT_.r_object_id=? ; :handle = 3300006580000001
No Session Record.
TID(1428) Exception Stack Dump:Exception c0000005 (ACCESS_VIOLATION) occurred at 7779e42e.
Return addr/Frame: 7779e023 / 06ccf69c RtlInitUnicodeString+1fe
Tue Dec 18 03:57:19 2012 333000: 1468[1428] Error: dm_bear_trap: Unexpected exception, (Tue Dec 18 03:57:19 2012 NT Exception: Exception Address: 7779e42e, ACCESS_VIOLATION at (Connection Failure)), during new session creation in module \Perforce\depot\Platform\ContentServer\HFX\hfx_6.6_P11\dmnew\rpc\netwise\server\dmapply.cxx after line 540. Process exiting.
Please help.
Thanks,
Mayur
