We have a method which is running as a job . Functionality of the method to prmote the document to the last state of the lifecycle by invocking a
document.promote() call . We are facing a problem in which , once the job is executed , and the first promote call is made , the job completely hangs and not able to promote anny documents even using a API promote call. Below are the error messages
Method server log error messages
3) Wed Dec 19 10:17:32 2012 493369 [DM_QUERY_W_QUERIES_CLOSED]warning: "A transaction operation has caused a query or queries to be closed."
4) Wed Dec 19 10:34:13 2012 112273 [DM_POLICY_E_METHOD_TIMEOUT]error: "The method (dm_bp_transition) timeout before the action procedure could finish. The method timeout is currently set to 1000."
5) Wed Dec 19 11:27:07 2012 028553 [DM_POLICY_E_METHOD_TIMEOUT]error: "The method (dm_bp_transition) timeout before the action procedure could finish. The method timeout is currently set to 1000."
IAPI error messages
API> promote,c,090f55cb800b3e99
...
ERROR:
[DM_POLICY_E_BAD_RESULT_ERROR_2]error: "The BP Logfile (/dctm/eSP_Dev/sw/cs/dba/log/000f55cb/bp/bp_transition_010f55cb80097a04.out) has illegal error format ([ErrorCode]=9999,[Parameter]=<value1>,[Parameter]=<value2>,[Parameter]=<value3>,[ServerError]=<serverError>."
API> promote,c,090f55cb800b3164
...
ERROR:
[DM_SESSION_I_NEW_CONN]info: "Established new connection.
New session identifier is 010f55cb80097a04"
[DM_POLICY_E_EXIST_NO_BP_LOG]error: "BP Log (/dctm/eSP_Dev/sw/cs/dba/log/000f55cb/bp/bp_transition_010f55cb80097a04.out) was not created."
Can you please help us ?
