Hello Experts,
In our docbase when I turn on smtp server, users receive emails like below.But if I set smtp server address to null then users don't receive any emails when they receive a new task. Please let me know how I can turn off this kind of notifications and keep others.
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In docbase "Test":
User "Test" started workitem "4a026c1980005a4f" with this message: " ".
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ROUTING DETAILS
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Task Name.............Registration
Due Date..............none
Planned Start Date....none
Priority..............20
Router Name...........Case registration
Router Supervisor.....Test
Sender................Test
Recipient.............Test_esd@hotmail.com
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COMPUTER-READABLE DATA
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>>>begin_data_block
>>>data_block_type=docbase_event
>>>data_block_name=none
>>>docbase_name=Test
>>>event_name=dm_startedworkitem
>>>sender_name=Test
>>>recipient_name=Test_esd@hotmail.com
>>>recipient_login_name=dmadmin
>>>object_name=dormant
>>>message_text=
>>>queue_item_id=1b026c1980006a3c
>>>router_id=4d026c1980003183
>>>task_number=1
>>>package_id=4a026c1980005a4f
>>>end_data_block
ENVIRONMENT INFORMATION
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<<Product Information>>
productNamenull
