Docuemntum Content Server Installation issue on Solaris

purushotham_reddy

Hello Friends,

I am facing an issue while i am installing content server on Sun Solaris. Installation process is getting killed and My installation hanged.

Environment variable set as per installation guide:

Documentum Env Variable

DOCUMENTUM=/documentum/Documentum

DM_HOME=/documentum/Documentum/product/6.5

DOCUMENTUM_SHARED=/documentum/Documentum/share

Oracle Env Variable

ORACLE_HOME=/oracle/product/10.2.0/client_1

TNS_ADMIN=/oracle/product/10.2.0/client_1/network/admin

serverSolSuiteSetup.bin-shelltrace.log

+ dbg setting up prelaunch environment

+ [ 0 -eq 1 ]

+ awk END{ s=sprintf("%c%s/%s%c",34,a,b,34); print s} a=. b=serverSolSuiteSetup.jar

JC="/tmp/dctm_dmadmin/install_3891/istemp3891012210046/_bundledJRE_/bin/java" -cp .:::::"serverSolSuiteSetup.jar

":"dctmAppServerSetup.jar":"appServer.jar":"serviceWrapperManager.jar":"serviceWrapperSetup.jar":"serverSolSetup

.jar":"dfcSolSetup.jar":"bofworkflowSetup.jar":"bofcollaborationSetup.jar":"tcfSetup.jar":"./serverSolSuiteSetup

.jar":::::: -Dtemp.dir="/tmp/dctm_dmadmin/install_3891" -Dis.jvm.home="/tmp/dctm_dmadmin/install_3891/istemp3891

012210046/_bundledJRE_" -Dis.jvm.temp="1" -Dis.media.home="" -Dis.launcher.file="/documentum/Documentum_Setup/./

serverSolSuiteSetup.bin" -Dis.jvm.file="/tmp/dctm_dmadmin/install_3891/istemp3891012210046/_bundledJRE_/jvm" -Di

s.external.home="/documentum/Documentum_Setup/."  -Xmx128m -Xms20m  run -home serverSolSuiteSetup.jar -G overwri

teJVM=yes  1>>/dev/null 2>>/tmp/dctm_dmadmin/install_3891/istemp3891012210046/APP_STDERR

+ dbg LAUNCH_COMMAND="/tmp/dctm_dmadmin/install_3891/istemp3891012210046/_bundledJRE_/bin/java" -cp .:::::"serve

rSolSuiteSetup.jar":"dctmAppServerSetup.jar":"appServer.jar":"serviceWrapperManager.jar":"serviceWrapperSetup.ja

r":"serverSolSetup.jar":"dfcSolSetup.jar":"bofworkflowSetup.jar":"bofcollaborationSetup.jar":"tcfSetup.jar":"./s

erverSolSuiteSetup.jar":::::: -Dtemp.dir="/tmp/dctm_dmadmin/install_3891" -Dis.jvm.home="/tmp/dctm_dmadmin/insta

ll_3891/istemp3891012210046/_bundledJRE_" -Dis.jvm.temp="1" -Dis.media.home="" -Dis.launcher.file="/documentum/D

ocumentum_Setup/./serverSolSuiteSetup.bin" -Dis.jvm.file="/tmp/dctm_dmadmin/install_3891/istemp3891012210046/_bu

ndledJRE_/jvm" -Dis.external.home="/documentum/Documentum_Setup/."  -Xmx128m -Xms20m  run -home serverSolSuiteSe

tup.jar -G overwriteJVM=yes  1>>/dev/null 2>>/tmp/dctm_dmadmin/install_3891/istemp3891012210046/APP_STDERR

+ [ 0 -eq 1 ]

+ eval "/tmp/dctm_dmadmin/install_3891/istemp3891012210046/_bundledJRE_/bin/java" -cp .:::::"serverSolSuiteSetup

.jar":"dctmAppServerSetup.jar":"appServer.jar":"serviceWrapperManager.jar":"serviceWrapperSetup.jar":"serverSolS

etup.jar":"dfcSolSetup.jar":"bofworkflowSetup.jar":"bofcollaborationSetup.jar":"tcfSetup.jar":"./serverSolSuiteS

etup.jar":::::: -Dtemp.dir="/tmp/dctm_dmadmin/install_3891" -Dis.jvm.home="/tmp/dctm_dmadmin/install_3891/istemp

3891012210046/_bundledJRE_" -Dis.jvm.temp="1" -Dis.media.home="" -Dis.launcher.file="/documentum/Documentum_Setu

p/./serverSolSuiteSetup.bin" -Dis.jvm.file="/tmp/dctm_dmadmin/install_3891/istemp3891012210046/_bundledJRE_/jvm"

-Dis.external.home="/documentum/Documentum_Setup/." -Xmx128m -Xms20m run -home serverSolSuiteSetup.jar -G overw

riteJVM=yes 1>>/dev/null 2>>/tmp/dctm_dmadmin/install_3891/istemp3891012210046/APP_STDERR

+ /tmp/dctm_dmadmin/install_3891/istemp3891012210046/_bundledJRE_/bin/java -cp .:::::serverSolSuiteSetup.jar:dct

mAppServerSetup.jar:appServer.jar:serviceWrapperManager.jar:serviceWrapperSetup.jar:serverSolSetup.jar:dfcSolSet

up.jar:bofworkflowSetup.jar:bofcollaborationSetup.jar:tcfSetup.jar:./serverSolSuiteSetup.jar:::::: -Dtemp.dir=/t

mp/dctm_dmadmin/install_3891 -Dis.jvm.home=/tmp/dctm_dmadmin/install_3891/istemp3891012210046/_bundledJRE_ -Dis.

jvm.temp=1 -Dis.media.home= -Dis.launcher.file=/documentum/Documentum_Setup/./serverSolSuiteSetup.bin -Dis.jvm.f

ile=/tmp/dctm_dmadmin/install_3891/istemp3891012210046/_bundledJRE_/jvm -Dis.external.home=/documentum/Documentu

m_Setup/. -Xmx128m -Xms20m run -home serverSolSuiteSetup.jar -G overwriteJVM=yes

+ kill -9 4064

+ [ 1 -eq 0 ]

dmadmin.ServerInstaller.log

The installer will check  if Content Services for EMC Centera is enabled.

The installer will check  if Content Services for SnapLock is enabled.

The installer will check  if Content Storage Services is enabled.

Install user decided  to enable High-Volume Server

Install user decided not to enable Trusted Content Services

Install user decided  to enable Content Services for EMC Centera

Install user decided not to enable XML Store

Install user decided not to enable Content Services for SnapLock

Accelerated Content Services (ACS) Administration URL: service:jmx:rmi:///jndi/rmi://hostname:9081/acs

Accelerated Content Services (ACS) Administration user name: acsAdmin

Regards,

Purushotham

mszurap

Three very weak tips, maybe one of them can help:

1. Once we have seen an issue, that using "documentum" in the path can couse problems (this was on linux if I remember well, and even small or big letters can cause problems, I don't know which was bad). So try for example /dctm

2. For $DOCUMENTUM_SHARED environment variable use $DOCUMENTUM/shared and not "share" folder, as "share" folder is used for other purposes.

3. Have you set ORACLE_SID? Have you set LD_LIBRARY_PATH as it is written in Install Guide?

purushotham_reddy

We alread have installation with above directory structure. But, One of our server got corrupted. So, we are reinstalling the server. During reinstallation we are facing the problem

Regards,

Purushotham