Agent exec not running!

Hi all,

I have installed Documentum content server 7.0,BAM,BPS,XMS server and all, now when i try to start the repository. Its showing this error. Been trying to fix it , but couldnt get anything positive..Anybody there to help??

[DM_SESSION_W_RESTART_AGENT_EXEC]warning: "The agent exec program has stopped running. It will be restarted."

2013-02-05T12:35:45.182000 4840[5328] 0100fa3780000002 [DM_SESSION_W_RESTART_AGENT_EXEC]warning: "The agent exec program has stopped running. It will be restarted."

2013-02-05T12:36:45.169000 4840[5948] 0100fa3780000002 [DM_SESSION_W_RESTART_AGENT_EXEC]warning: "The agent exec program has stopped running. It will be restarted."

2013-02-05T12:37:45.195000 4840[3128] 0100fa3780000002 [DM_SESSION_W_RESTART_AGENT_EXEC]warning: "The agent exec program has stopped running. It will be restarted."

2013-02-05T12:38:50.665000 4840[3956] 0100fa3780000002 [DM_SESSION_W_AGENT_EXEC_FAILURE_EXCEED]warning: "The failure limit of the agent exec program has exceeded. It will not be restarted again. Please correct the problem and restart the server."

2013-02-05T12:41:10.714000 4840[4772] 0100fa3780012107 [DM_SESSION_E_PASSWORD_CHECK_GETPWNAM]error: "Operating System Failure during user validation. Operation: getpwnam(). Operating System Error: (The referenced account is currently locked out and may not be logged on to.

)."

2013-02-05T12:41:55.798000 4840[5236] 0100fa378001210a [DM_SESSION_E_PASSWORD_CHECK_GETPWNAM]error: "Operating System Failure during user validation. Operation: getpwnam(). Operating System Error: (The referenced account is currently locked out and may not be logged on to.

)."

Thanks,

Ranjani.A

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Accepted answers

sanjeev6282

Not very sure how much relevant this one will be for your requirement, but still, it will be worth checking all the steps and configurations, to accertain that the change in installation owner password has been propogated properly to all the levels:

do check it:

http://www.bluefishgroup.com/library/2004/changing-documentums-installation-owner/

All comments

Prathap

It looks like it is an issue related to domain...or access level on the server. If you are already added into correct domain ..may be drop it and back in once again.

sanjeev6282

Are you starting the services using the Installation owner account, if not try starting all the services using that.

Additionally I would suggest to have a look at the below post:

https://community.emc.com/thread/8222

ranjaswin

Hi Prathap,Sanjeev

Thanks for replying.

I have installed documentum content server with a user created in the system only,its not added in any domain. This user is an administrator user for the server. MSSQL is also installed in the same server with another user, he is a domain user with admin privilege.

After intstalling content server,the installation owner password got changed and we reset it to the old password which we used for installing documentum ,from then we are getting this error .And we tried generating fresh keystore as well, But still the same error.

Thanks,

Ranjani.a

Sreekumar-piGog

Hi,

Check this link: https://solutions.emc.com/emcsolutionview.asp?id=esg20729

Regards

Sree

sanjeev6282

do check it:

http://www.bluefishgroup.com/library/2004/changing-documentums-installation-owner/

ranjaswin

Hi Sanjeev/Sreekumar,

Thanks for ur reply!! That helped!!

Regards,

Ranjani