Will workflow Email Inbound activity supports IMAP over SSL?

mohamedrafi1985

Hi All,

I tried to configure the Email Inbound activity through process builder with IMAP and SSL port configurations. But I always get the below exception

02:31:55,674 ERROR [Thread-170] com.documentum.bps.email.inbound.runtime.EmailPoller - Error in retrieving list of e-mail messages from email server {0}

javax.mail.MessagingException: null;

  nested exception is:

        java.io.IOException

        at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:298)

        at javax.mail.Service.connect(Service.java:234)

        at com.documentum.bps.email.EmailUtils.createEmailStore(EmailUtils.java:86)

        at com.documentum.bps.email.inbound.runtime.EmailStorePool.createEmailStore(EmailStorePool.java:127)

        at com.documentum.bps.email.inbound.runtime.EmailStorePool.getEmailStoreFromPool(EmailStorePool.java:116)

        at com.documentum.bps.email.inbound.runtime.EmailStorePool.getEmailStore(EmailStorePool.java:64)

        at com.documentum.bps.email.inbound.runtime.EmailPoller.run(EmailPoller.java:60)

        at java.lang.Thread.run(Thread.java:595)

It fails in the process builder 'test connection'. Is SSL supported in Email Inbound activity of workflow.

Thanks in advance,

Rafi

Haroon_A

What version of process builder? I know upto 6.5 (i believe sp2), it wasn't supported. Not sure about later versions. See release notes, it may be mentioned there.