https error

Hi and thanks in advance,

I am currently facing some issues with the Open Deploy installed in the server. Sometimes (rarely) when I try to login through th Open Deploy UI , a new screen with the https error 500 shows up. It also gives out of memory error. Can any one let me know the cause for such an error. Thank you.

AMARESH
(Interwoven Consultant)

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Migrateduser

The next time you catch this... if you can post the servlet log from odadminhome/odadmin/log.. that would help. If there is a stack trace, etc.. any additional info would be useful for us in tracking this down.

Mariam

amaresh

Thanks for your reply,
Here is the message, what I get. But when I again restart the Open Deploy services, the error seems to be fixed.

-AMARESH

HTTP Status 500 -

--------------------------------------------------------------------------------

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: Servlet execution threw an exception

root cause

java.lang.OutOfMemoryError

note The full stack trace of the root cause is available in the Apache Tomcat/5.0.27 logs.

--------------------------------------------------------------------------------

Apache Tomcat/5.0.27

Migrateduser

Is that all the info that you get in the servlet log or is this what you see in the UI? I was hoping to get a stack trace. The log of interest is odadminhome/odadmin/log/<hostname>_odadmin_servletd.log.

Mariam

amaresh

This is the message, which i got from the UI. I searched for the servelet.log but it is not present at the mentioned location.

AMARESH

tienle66

I'm having similar issues.

Here's my log files:

2005-09-01 11:31:43,680 [ShutdownHook] INFO - Stopping event reporting system...
2005-09-01 11:31:44,082 [ShutdownHook] WARN - Unable to stop connection Connection-13
2005-09-01 11:31:44,083 [ShutdownHook] WARN - Continuing without stopping connection Connection-13
2005-09-01 11:31:44,110 [ShutdownHook] INFO - Event reporting system stopped.
2005-09-01 11:31:45,650 [CloserThread] INFO - Closing connection 'Connection-13'...
2005-09-01 11:31:45,668 [Thread-15] INFO - Stopping event reporting system...
2005-09-01 11:31:45,668 [Thread-15] INFO - Event reporting system stopped.
2005-09-01 11:38:29,045 [main] INFO - Initializing event reporting system...
2005-09-01 11:38:29,052 [InitThread] INFO - Starting event reporting system...
2005-09-01 11:38:29,067 [InitThread] INFO - Stopping event reporting system...
2005-09-01 11:38:29,069 [InitThread] INFO - Event reporting system stopped.
2005-09-01 11:39:19,231 [InitThread] ERROR - Error loading JNDI context JndiContext-11.
2005-09-01 11:39:19,231 [InitThread] INFO - Reason: Failed to connect to JNDI provider
2005-09-01 11:39:19,231 [InitThread] WARN - Skipping JNDI context JndiContext-11 and all its subordinate objects.
2005-09-01 11:39:19,232 [InitThread] INFO - Event reporting system started.
2005-09-01 11:39:19,233 [main] INFO - Event reporting system initialized.
2005-09-01 11:45:09,351 [Thread-2] ERROR - Error loading JNDI context JndiContext-11.
2005-09-01 11:45:09,351 [Thread-2] INFO - Reason: Failed to connect to JNDI provider
2005-09-01 11:45:09,351 [Thread-2] WARN - Skipping JNDI context JndiContext-11 and all its subordinate objects.
2005-09-01 11:50:09,371 [Thread-2] ERROR - Error loading JNDI context JndiContext-11.
2005-09-01 11:50:09,371 [Thread-2] INFO - Reason: Failed to connect to JNDI provider
2005-09-01 11:50:09,372 [Thread-2] WARN - Skipping JNDI context JndiContext-11 and all its subordinate objects.
2005-09-01 11:55:09,441 [Thread-2] ERROR - Error loading JNDI context JndiContext-11.
2005-09-01 11:55:09,441 [Thread-2] INFO - Reason: Failed to connect to JNDI provider
2005-09-01 11:55:09,441 [Thread-2] WARN - Skipping JNDI context JndiContext-11 and all its subordinate objects.
2005-09-01 12:00:09,440 [Thread-2] ERROR - Error loading JNDI context JndiContext-11.
2005-09-01 12:00:09,441 [Thread-2] INFO - Reason: Failed to connect to JNDI provider
2005-09-01 12:00:09,441 [Thread-2] WARN - Skipping JNDI context JndiContext-11 and all its subordinate objects.
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Migrateduser

What's the version of the admin server you are using?

Mariam

tienle66

OpenDeploy 6.0.2 for Solaris

Migrateduser

So this is OD602 standalone (no ControlHub product)? If so, you should find a seevlet log under odadminhome/odadmin/log/<hostname>_odadmin_servletd.log. Can you post that?

Are you seeing the same problem as described by the first poster ... error 500, same msg in the UI?

Mariam