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Workflow

madhav

The problem is that a particular file cannot be added to a new workflow because, according to TeamSite, it is apart of another workflow. However, when a "File"->"Properties" is done on the file, the Job & Task IDs come up blank (null).

Here are the commands I tried to correct the issue:
When i tried to remove the job i get
iwrmjob #####
Job #### does not exist.
Could not destroy workflow ####

How do i fix this?
TIA

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Comments

Migrateduser

A little more background information would be helpful, but what happens when you run the iwlistlocks command on the file?

Environments:
(1,2) TS6.5, TS6.5SP1 on W2K3
(3) Vignette V7 Portal on Solaris 9

madhav

There is no lock on the file. when i run the iwlistlocks

Migrateduser

What version are you using? Also, what is the output of iwgetwfobj? Which job did you try to kill where you got that error?

Environments:
(1,2) TS6.5, TS6.5SP1 on W2K3
(3) Vignette V7 Portal on Solaris 9

madhav

Version is TS 5.5.2
$ iwgetfilejobs file
job=884902 task=884909

$ iwgetwfobj 884902
Object 884902 does not exist.
ID 884902 is invalid

Migrateduser

I remember having very similar problems in 5.5.2, but I regret that I don't remember what the fixes were. Are you able to work around the problem, i.e. copying the file, deleting the original, and then renaming the copy to the original name?

Environments:
(1,2) TS6.5, TS6.5SP1 on W2K3
(3) Vignette V7 Portal on Solaris 9

Adam Stoller

It's possible that your workflow backing store is corrupted - you may want to contact Support who may talk you through the process of deleting the workflow backing store and re-creating it (from scratch, empty).

--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com