Geeting exception in CTS Webservice call

Hi,

I am getting below exception when trying to transform MS word document to PDF format.

java.lang.AbstractMethodError: com.documentum.services.cts.impl.transform.CTSTransformService.transformJob(Lcom/documentum/services/cts/df/realtime/IRealTimeRequest;Lcom/documentum/fc/client/IDfSession;)[Lcom/documentum/services/cts/df/realtime/IRealTimeResponse;

at com.emc.documentum.fs.services.transformation.impl.TransformationService.executeRealTimeRequest(TransformationService.java:507)

at com.emc.documentum.fs.services.transformation.impl.TransformationService.transformJob(TransformationService.java:380)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:606)

at com.emc.documentum.fs.rt.context.impl.ReflectionServiceInvoker.invoke(ReflectionServiceInvoker.java:40)

at com.emc.documentum.fs.rt.impl.tx.TxInvocationHandler.invoke(TxInvocationHandler.java:29)

at com.emc.documentum.fs.rt.context.impl.SoapServiceInvocationHandler.invoke(SoapServiceInvocationHandler.java:50)

at com.emc.documentum.fs.rt.context.impl.ContextCacheCleanupHandler.invoke(ContextCacheCleanupHandler.java:28)

at com.emc.documentum.fs.rt.context.impl.ServiceContextCleanupHandler.invoke(ServiceContextCleanupHandler.java:31)

at com.emc.documentum.fs.rt.context.impl.HandlerChainExceptionInvocationHandler.invoke(HandlerChainExceptionInvocationHandler.java:35)

at com.emc.documentum.fs.rt.context.impl.UcfServiceInvocationHandler.invoke(UcfServiceInvocationHandler.java:53)

at com.emc.documentum.fs.rt.context.impl.OperationOptionsHandler.invoke(OperationOptionsHandler.java:74)

at com.emc.documentum.fs.rt.context.impl.FileRegistryCleanupHandler.invoke(FileRegistryCleanupHandler.java:24)

at com.sun.proxy.$Proxy99.transformJob(Unknown Source)

at com.emc.documentum.fs.services.transformation.TransformationServiceWebService.transformJob(TransformationServiceWebService.java:362)

... 38 more

Here is my client from SOAP UI :

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:tran="http://transformation.services.fs.documentum.emc.com" xmlns:core="http://core.datamodel.fs.documentum.emc.com/" xmlns:prop="http://properties.core.datamodel.fs.documentum.emc.com/" xmlns:con="http://content.core.datamodel.fs.documentum.emc.com/">

<soapenv:Header>

</ServiceContext>

</soapenv:Header>

<soapenv:Body>

<tran:transformJob>

<jobTicket sourceObjectId="090186b6805b7da0" sourceFormat="msw8"

sourcePageModifier="" targetFormat="pdf" targetPageModifier="" renditionName=""

renditionDescription="" relatedObjectId="" priority="1" isNotifyResult="false"

doCheckoutCheckin="false" updateRenditionStatus="false" defaultProxy="false"

deleteOnCompletion="false" isZipOutput="false" notifyUser="false"

isStoreResultInRepo="false" sourceObjectType="" folderName=""

isSourceZipped="false" isVersionUp="false" versionUpName="false"

versionUpVersionLabels="false" versionUpCheckinVersion="2"

isClearCacheOnExit="false" isUseCachedResource="false"

isServerCacheResource="false">

<core:ObjectId id="080186b6800a74a9"/>

</ProfileId>

</Profile>

</jobTicket>

</tran:transformJob>

</soapenv:Body>

</soapenv:Envelope>

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Accepted answers

SantoshJha

This issue has been resolved.

The issue was because the CTS Services SBO installed on Global Repository
was with older version. It worked, when we replaced older SBO with D7.1.

All comments

mszurap

Hi,

Is there any log on the CTS WebService side?

SantoshJha

This is the log generated on CTSWS.log file on CTS WebService side.

09:52:20,429 0 INFO [localhost-startStop-1] LBSessionManager Initializing session manager.

09:52:25,955 5526 INFO [localhost-startStop-1] LBDataManager Intializing data manager

09:52:25,956 5527 INFO [localhost-startStop-1] LBDataManager Initializing - try to connect to repository before loading data.

09:52:27,058 6629 INFO [localhost-startStop-1] LBDataManager Instance: [VWN00333] is available.

09:52:27,058 6629 INFO [localhost-startStop-1] LBRemoteCTS getting CTS capabilities : [http://VWN00333:9096/cts/] for repository [L1EDMCustomer]

09:52:27,529 7100 INFO [localhost-startStop-1] LBRemoteCTS getting CTS capabilities - OK

09:52:38,874 18445 INFO [localhost-startStop-1] LBDataManager About to start the monitors

09:52:38,875 18446 INFO [localhost-startStop-1] LBServlet Load balancer servlet is initialized

09:55:49,118 208689 INFO [http-apr-8080-exec-5] TransformationService RealTime Request Category : FILE_IN_FILE_OUT

09:55:49,126 208697 INFO [http-apr-8080-exec-5] TransformationService The Temp SourceURL : C:\Santosh\apache-tomcat-7.0.61\temp\dfs-8539104858073655515.tmp

09:55:49,164 208735 ERROR [http-apr-8080-exec-5] TransformationServiceWebService com.documentum.services.cts.impl.transform.CTSTransformService.transformJob(Lcom/documentum/services/cts/df/realtime/IRealTimeRequest;Lcom/documentum/fc/client/IDfSession;)[Lcom/documentum/services/cts/df/realtime/IRealTimeResponse;

com.emc.documentum.fs.rt.ServiceException: com.documentum.services.cts.impl.transform.CTSTransformService.transformJob(Lcom/documentum/services/cts/df/realtime/IRealTimeRequest;Lcom/documentum/fc/client/IDfSession;)[Lcom/documentum/services/cts/df/realtime/IRealTimeResponse;

at com.emc.documentum.fs.services.transformation.TransformationServiceWebService.transformJob(TransformationServiceWebService.java:387)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:606)

at com.sun.xml.ws.api.server.InstanceResolver$1.invoke(InstanceResolver.java:246)

at com.sun.xml.ws.server.InvokerTube$2.invoke(InvokerTube.java:146)

at com.sun.xml.ws.server.sei.EndpointMethodHandler.invoke(EndpointMethodHandler.java:257)

at com.sun.xml.ws.server.sei.SEIInvokerTube.processRequest(SEIInvokerTube.java:93)

at com.sun.xml.ws.api.pipe.Fiber.__doRun(Fiber.java:598)

at com.sun.xml.ws.api.pipe.Fiber._doRun(Fiber.java:557)

at com.sun.xml.ws.api.pipe.Fiber.doRun(Fiber.java:542)

at com.sun.xml.ws.api.pipe.Fiber.runSync(Fiber.java:439)

at com.sun.xml.ws.server.WSEndpointImpl$2.process(WSEndpointImpl.java:243)

at com.sun.xml.ws.transport.http.HttpAdapter$HttpToolkit.handle(HttpAdapter.java:471)

at com.sun.xml.ws.transport.http.HttpAdapter.handle(HttpAdapter.java:244)

at com.sun.xml.ws.transport.http.servlet.ServletAdapter.handle(ServletAdapter.java:135)

at com.sun.xml.ws.transport.http.servlet.WSServletDelegate.doGet(WSServletDelegate.java:129)

at com.sun.xml.ws.transport.http.servlet.WSServletDelegate.doPost(WSServletDelegate.java:160)

at com.sun.xml.ws.transport.http.servlet.WSServlet.doPost(WSServlet.java:75)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:650)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423)

at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079)

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620)

at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2476)

at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2465)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

at java.lang.Thread.run(Thread.java:724)

Caused by: java.lang.AbstractMethodError: com.documentum.services.cts.impl.transform.CTSTransformService.transformJob(Lcom/documentum/services/cts/df/realtime/IRealTimeRequest;Lcom/documentum/fc/client/IDfSession;)[Lcom/documentum/services/cts/df/realtime/IRealTimeResponse;

at com.emc.documentum.fs.services.transformation.impl.TransformationService.executeRealTimeRequest(TransformationService.java:507)

at com.emc.documentum.fs.services.transformation.impl.TransformationService.transformJob(TransformationService.java:368)