Content server not starting during upgrade from 6.7.SP2 to 7.2

DocumentumUser7

I am getting below error when running the configuration program for 7.2 upgrade (binaries have been upgraded). Installer is trying to start the content server but the startup hangs at below point. CS OS is linux 64 bit and DB is oracle (client 64 bit). Would appreciate any pointers. Thanks.

2015-07-29T10:43:50.753024      28495[28495]    0000000000000000        [DM_SESSION_I_INIT_BEGIN]info:  "Initialize User Types."

2015-07-29T10:43:50.753289      28495[28495]    0000000000000000        [DM_SESSION_I_INIT_BEGIN]info:  "Initialize Start Up - Phase 1."

#    Total shared memory size used: 8293168 bytes

Last SQL statement executed by DB was:

#0  0x0000003d0ee0f26e in waitpid () from /lib64/libpthread.so.0

#1  0x00000000009d2fbb in dmExceptionManager::WalkStack(dmException*, int, siginfo*, void*) ()

#2  0x00000000009d3378 in dmExceptionHandlerProc ()

#3  <signal handler called>

#4  0x0000000000540f56 in dmSession::ProcessNonDynamicSuperGroupsForRole(char const*, dmDynamicGroupTableItem*) ()

#5  0x000000000054168f in dmSession::MakeDynamicRoleEntry(char const*, dmGroup*) ()

#6  0x0000000000541979 in dmSession::AddPotentialDynamicRole(char const*, dmGroup*) ()

#7  0x000000000098757d in process_dynamic_group_query(dmSession*, char const*, int, dmString*) ()

#8  0x00000000009896c1 in dmFetchUserGroups(dmSession*) ()

#9  0x0000000000989aeb in dmBuildGroupNameLists(dmSession*, dmBool) ()

#10 0x0000000000544ba4 in dmSession::ValidateSessionGroupCaches() ()

#11 0x00000000007807b7 in dmACL::GetAllowedPermit(char const*, dmBool, dmTriVal, dmBool) ()

#12 0x00000000007fadf8 in dmSysObject::GetACLPermitInternal(char const*, dmBool) ()

#13 0x00000000007fb0ec in dmSysObject::GetAllowedPermit(int, char const*, dmBool) ()

#14 0x000000000057a2f3 in dmContentParent::HasNecessaryPermit(int, char const*, dmBool) ()

#15 0x00000000007c78d9 in dmSysObject::dmSysObject(dmSession*, dmID, char*, dmBool) ()

#16 0x00000000008479a9 in dmFolder::dmFolder(dmSession*, dmID, char*) ()

#17 0x0000000000844c85 in dmCabinet::dmCabinet(dmSession*, dmID, char*) ()

#18 0x0000000000844cfd in dmCabinetFetch(dmSession*, dmType*, dmID) ()

#19 0x0000000000a0cd56 in dmGlobalContext::Fetch(dmSession*, dmType*, dmID) ()

#20 0x00000000006d0a36 in dm_MakeNewSys(dmSession*, dmID, char*, dmBool) ()

#21 0x00000000006d292a in dmLookUpSysCache(dmSession*, dmID, char*, dmBool, dmBool) ()

#22 0x000000000084579c in dmFetchCabinet(dmSession*, char*) ()

#23 0x00000000004ca163 in dmStartUp1(dmSession*) ()

#24 0x000000000053373a in dmCallInitProcs(dmSession*) ()

#25 0x0000000000540868 in dmStartUpDatabase(dmServerGlobalContext*, int) ()

#26 0x00000000004837b5 in dmRPCInit(char const*, char const*, int, char const*, dmServiceFailoverList&, dmObject&) ()

#27 0x0000000000486c7d in dmRPCMain(int, char const**, dmBool, dmBool) ()

#28 0x000000000048844d in main ()

Server exception handler: caught exception: Wed Jul 29 10:43:51 2015 Internal exception: Exception: 0 at (RPC Protected Failure)

(END)

Raina

Were you able to resolve this issue?