Hi all,
I'm using WorkSite MP 4.1 sp1. I'm facing a big trouble that the system throw Error at any time, no matter what operation i'm taking.
Error Encountered
WorkSite MP has encountered an error. Additional information is unavailable.
Click Back and then repeat your previous steps. If this problem persists, contact your support staff.
Technical Information
Error Information
Message: WorkSite MP has encountered an error. Additional information is unavailable.
Operation: zoom
Datasource: workspace
Context: General
Severity: error
Details: A generic application error occurred. See previous logs for additional error and warning messages.
Error Stack
WorkSite MP has encountered an error. Additional information is unavailable.
Context: General
Details: Exception in ParamBuilder: WorkSite MP has encountered an error. Additional information is unavailable.
Context: General
Details: Cannot create user parameters document.
Action: Click Back and then repeat your previous steps. If this problem persists, contact your support staff.
com.imanage.workteam.exceptions.WtAppException:Cannot create user parameters document.(com.imanage.cms.exceptions.composite.NonUniquePropertyException:BASE:

ATH)
Action: Click Back and then repeat your previous steps. If this problem persists, contact your support staff.
com.imanage.workteam.exceptions.WtAppException:Cannot create user parameters document.(com.imanage.cms.exceptions.composite.NonUniquePropertyException:BASE:

ATH)
Underlying StackTrace:
Failed to execute message: CmsExecuteCompositeMethod
Return code=99999
Error msg=Message for code 99999 not found.
Library=tdc
Server=WPM
Property Error List:
Property ID : Property Name : Error Code : Error String
-------------------------------------------------------------------
com.imanage.cms.exceptions.composite.NonUniquePropertyException: BASE:

ATH
at com.imanage.cms.t1.service.compositebeans.CmsCompositeBean.verifyFieldIsUnique(CmsCompositeBean.java:290)
at com.imanage.cms.t1.service.compositebeans.workteam.UniquePropertyHelper.insertDocumentWithUniqueProperty(UniquePropertyHelper.java:84)
at com.imanage.cms.t1.service.compositebeans.workteam.document.CmsInsertConfigDocumentRecordBean.execute(CmsInsertConfigDocumentRecordBean.java:50)
at com.imanage.cms.t1.service.compositebeans.CmsCompositeBeanExecuter.callCompositeBeanExecuteMethod(CmsCompositeBeanExecuter.java:121)
at com.imanage.cms.t1.service.compositebeans.CmsCompositeBeanExecuter.callCompositeBeanExecuteMethod(CmsCompositeBeanExecuter.java:77)
at com.imanage.cms.t1.service.compositebeans.CmsCompositeBeanExecuter.execute(CmsCompositeBeanExecuter.java:38)
at com.imanage.cms.t1.service.cmsbeans.CmsExecuteCompositeMethodBean.execute(CmsExecuteCompositeMethodBean.java:46)
at com.imanage.cms.t1.service.CmsServiceBean.processMessage(CmsServiceBean.java:166)
at com.imanage.cms.t1.service.CmsMsgProcessor.processMessage(CmsMsgProcessor.java:165)
at com.imanage.cms.t1.service.CmsMsgProcessor.processMessage(CmsMsgProcessor.java:139)
at com.imanage.cms.t1.service.CmsServiceBeanContainer.processMessage(CmsServiceBeanContainer.java:40)
at com.imanage.cms.t1.net.rpc.RpcSession.processMessage(RpcSession.java:546)
at com.imanage.cms.t1.net.rpc.RpcSession$RpcSessionThread.run(RpcSession.java:460)
at com.imanage.cms.fc.base.ImThread.callRun(ImThread.java:808)
at com.imanage.cms.fc.base.ImThread.executeOneLoop(ImThread.java:931)
at com.imanage.cms.fc.thread.ThreadHWRunner.run(ThreadHWRunner.java:141)
at java.lang.Thread.run(Unknown Source)
at com.imanage.cms.fc.cmsifc.CMSClientInterfaceBase.executeMessage(CMSClientInterfaceBase.java:320)
at com.imanage.cms.fc.cmsifc.CMSClientInterfaceBase.createAndexecuteCompositeMethod(CMSClientInterfaceBase.java:3983)
at com.imanage.cms.fc.cmsifc.CMSClientInterfaceBase.executeCompositeMethod(CMSClientInterfaceBase.java:3940)
at sun.reflect.GeneratedMethodAccessor48.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.imanage.cms.fc.cmsconnection.ClientInterfaceProxy.invoke(ClientInterfaceProxy.java:148)
at $Proxy0.executeCompositeMethod(Unknown Source)
at sun.reflect.GeneratedMethodAccessor48.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.imanage.cms.fc.cmsconnection.SingleMethodInvoker.invokeClientInterfaceVirtualMethod(ClientInterfaceVirtualProxy.java:285)
at com.imanage.cms.fc.cmsconnection.VirtualMethodInvoker.invokeMethod(VirtualMethodInvoker.java:69)
at com.imanage.cms.fc.cmsconnection.ClientInterfaceVirtualProxy.invokeSingleMethod(ClientInterfaceVirtualProxy.java:150)
at com.imanage.cms.fc.cmsconnection.ClientInterfaceVirtualProxy.invoke(ClientInterfaceVirtualProxy.java:106)
at $Proxy0.executeCompositeMethod(Unknown Source)
at com.imanage.cms.t2.jom.impl.LibraryImpl.customCall(LibraryImpl.java:1922)
at com.imanage.cms.api.workteam.impl.ConfigDocumentImpl.insert(ConfigDocumentImpl.java:181)
at com.imanage.cms.api.workteam.impl.ConfigDocumentImpl.update(ConfigDocumentImpl.java:225)
at com.imanage.workteam.appservices.registration.UserParameters.updateUserDataOnServer(UserParameters.java:408)
at com.imanage.workteam.appservices.registration.UserParameters.getUserParameterElement(UserParameters.java:181)
at com.imanage.workteam.appservices.registration.UserParameters.getUserParameterElement(UserParameters.java:170)
at com.imanage.workteam.appservices.registration.UserParameters.getUserParameterValue(UserParameters.java:152)
at com.imanage.workteam.adapter.AbstractItemAdapter.getUserParameterValue(AbstractItemAdapter.java:2484)
at com.imanage.workteam.adapter.ParametersAdapter.getValue(ParametersAdapter.java:69)
at com.imanage.workteam.pageservices.ParamBuilder.processEntry(ParamBuilder.java:1314)
at com.imanage.workteam.pageservices.ParamBuilder.processObject(ParamBuilder.java:1412)
at com.imanage.workteam.pageservices.ParamBuilder.processParam(ParamBuilder.java:1269)
at com.imanage.workteam.pageservices.ParamBuilder.processParams(ParamBuilder.java:1086)
at com.imanage.workteam.pageservices.ParamBuilder.processCollection(ParamBuilder.java:1522)
at com.imanage.workteam.pageservices.ParamBuilder.processObject(ParamBuilder.java:1355)
at com.imanage.workteam.pageservices.ParamBuilder.processEntry(ParamBuilder.java:1315)
at com.imanage.workteam.pageservices.ParamBuilder.processObject(ParamBuilder.java:1412)
at com.imanage.workteam.pageservices.ParamBuilder.processEntry(ParamBuilder.java:1315)
at com.imanage.workteam.pageservices.ParamBuilder.processObject(ParamBuilder.java:1412)
at com.imanage.workteam.pageservices.ParamBuilder.processParam(ParamBuilder.java:1269)
at com.imanage.workteam.pageservices.ParamBuilder.processParams(ParamBuilder.java:1086)
at com.imanage.workteam.pageservices.ParamBuilder.buildParams(ParamBuilder.java:124)
at com.imanage.workteam.pageservices.ParamBuilder.buildParams(ParamBuilder.java:68)
at com.imanage.workteam.bundles.item.JspTilesForwardCmd.execute(JspTilesForwardCmd.java:73)
at com.imanage.workteam.dispatch.DispatcherServlet.process(DispatcherServlet.java:94)
at com.imanage.workteam.BaseServlet.processGet(BaseServlet.java:150)
at com.imanage.workteam.AbstractBaseServlet.doGetBody(AbstractBaseServlet.java:235)
at com.imanage.workteam.AbstractBaseServlet.doGet(AbstractBaseServlet.java:214)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at com.imanage.workteam.AbstractBaseServlet.serviceBody(AbstractBaseServlet.java:203)
at com.imanage.workteam.AbstractBaseServlet.service(AbstractBaseServlet.java:179)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2422)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:163)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:199)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:828)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:700)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:584)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Thread.java:534)
I would like to ask, how to solve the problem and avoid seeing this error again?
thx.
Terence