Impossible to decrypt the method server response. D2-Config Documentum

Bir19
edited October 29, 2015 in Documentum #1

HI All

Recently I had installed D2 on my system, 64bit JRE on 64 bit Windows 7. Running D2-Config on IE-8, I was successfully able to login to my Repository, but when I try to configure something like deleting a menu it throws me an error in a dialog box "Impossible to decrypt the method server response."

Your help would be highly appreciated.

Regards

Bir

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Comments

  • Bir19
    edited September 11, 2015 #3

    Thanks davebrancato   I will try to follow the white paper and would update the status of the same soon.


    Regards

    Bir

  • Bir19
    edited September 11, 2015 #4

    Followed the procedures as defined in the whitepaper but when I again try to recreate the thing which I was previously doing I am again thrown an error but this one is different from the previous one.  The Logs from D2-Config are below

    Host Name has been omitted

    2015-09-11 12:49:00 [ERROR] [http-bio-8080-exec-8] - c.e.d.w.s.D2HttpServlet[                ] : DestroyObjectByName - DfException:: THREAD: http-bio-8080-exec-8; MSG: [DM_METHOD_E_HTTP_COMMUNICATION]error:  "Failed to obtain socket for host:--------------------, at port:9080"; ERRORCODE: 100; NEXT: null
    2015-09-11 12:49:00 [ERROR] [http-bio-8080-exec-8] - c.e.d.w.s.D2HttpServlet[                ] : {}

    com.documentum.fc.common.DfException: [DM_METHOD_E_HTTP_COMMUNICATION]error:  "Failed to obtain socket for host:---------------------------, at port:9080"

        at com.documentum.fc.client.impl.docbase.DocbaseExceptionMapper.newException(DocbaseExceptionMapper.java:57) [dfc.jar:na]

        at com.documentum.fc.client.impl.connection.docbase.MessageEntry.getException(MessageEntry.java:39) [dfc.jar:na]

        at com.documentum.fc.client.impl.connection.docbase.DocbaseMessageManager.getException(DocbaseMessageManager.java:137) [dfc.jar:na]

        at com.documentum.fc.client.impl.connection.docbase.netwise.NetwiseDocbaseRpcClient.checkForMessages(NetwiseDocbaseRpcClient.java:310) [dfc.jar:na]

        at com.documentum.fc.client.impl.connection.docbase.netwise.NetwiseDocbaseRpcClient.applyForCollection(NetwiseDocbaseRpcClient.java:434) [dfc.jar:na]

        at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection$3.evaluate(DocbaseConnection.java:1275) [dfc.jar:na]

        at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.evaluateRpc(DocbaseConnection.java:1137) [dfc.jar:na]

        at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.applyForCollection(DocbaseConnection.java:1263) [dfc.jar:na]

        at com.documentum.fc.client.impl.docbase.DocbaseApi.parameterizedApply(DocbaseApi.java:1061) [dfc.jar:na]

        at com.documentum.fc.client.impl.session.Session.apply(Session.java:1662) [dfc.jar:na]

        at com.documentum.fc.client.impl.session.SessionHandle.apply(SessionHandle.java:1180) [dfc.jar:na]

        at com.emc.d2.api.methods.D2Method.startEx(D2Method.java:624) [D2-API-4.5.0.jar:na]

        at com.emc.d2.api.methods.D2Method.start(D2Method.java:395) [D2-API-4.5.0.jar:na]

        at com.emc.d2.api.methods.D2Method.start(D2Method.java:239) [D2-API-4.5.0.jar:na]

        at com.emc.d2.api.methods.D2Method.start(D2Method.java:219) [D2-API-4.5.0.jar:na]

        at com.emc.d2.api.D2Session.getAdminTicket(D2Session.java:544) [D2-API-4.5.0.jar:na]

        at com.emc.d2.web.servlets.D2Context.getAdminSession(D2Context.java:949) [D2-Web-4.5.0.jar:na]

        at com.emc.d2.web.servlets.destroy.DestroyObjectByName.processRequest(DestroyObjectByName.java:72) [DestroyObjectByName.class:na]

        at com.emc.d2.web.servlets.D2HttpServlet.execute(D2HttpServlet.java:247) [D2-Web-4.5.0.jar:na]

        at com.emc.d2.web.servlets.D2HttpServlet.doGetAndPost(D2HttpServlet.java:472) [D2-Web-4.5.0.jar:na]

        at com.emc.d2.web.servlets.D2HttpServlet.doPost(D2HttpServlet.java:137) [D2-Web-4.5.0.jar:na]

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:650) [servlet-api.jar:na]

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) [servlet-api.jar:na]

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) [catalina.jar:7.0.62]

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) [catalina.jar:7.0.62]

        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat7-websocket.jar:7.0.62]

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) [catalina.jar:7.0.62]

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) [catalina.jar:7.0.62]

        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) [catalina.jar:7.0.62]

        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) [catalina.jar:7.0.62]

        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505) [catalina.jar:7.0.62]

        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170) [catalina.jar:7.0.62]

        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) [catalina.jar:7.0.62]

        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:957) [catalina.jar:7.0.62]

        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) [catalina.jar:7.0.62]

        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423) [catalina.jar:7.0.62]

        at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079) [tomcat-coyote.jar:7.0.62]

        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620) [tomcat-coyote.jar:7.0.62]

        at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318) [tomcat-coyote.jar:7.0.62]

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) [na:1.7.0_76]

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) [na:1.7.0_76]

        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-coyote.jar:7.0.62]

        at java.lang.Thread.run(Thread.java:745) [na:1.7.0_76]

    Regards

    Bir

  • Francois Dauberlieu
    edited September 11, 2015 #5

    Looking at the 1s 2 lines of the error, it seems like you have a communication problem between you application Server and your Java Methods Server

    Resolve that and it should work.

  • Bir19
    edited September 11, 2015 #6

    Resolved the JMS issue but still another issue has been struck really dont know whats going around  

    Below is the snippet of JMS log 

    19:26:28,421 ERROR [112] (http--0.0.0.0-9080-3) {}: java.lang.ClassCastException: org.slf4j.impl.Slf4jLoggerFactory cannot be cast to ch.qos.logback.classic.LoggerContext

        at com.emc.common.dctm.logs.C6Logger.activateJMSLog(C6Logger.java:187) [C6-Common.jar:4.1.0]

        at com.emc.d2.api.methods.D2Method.execute(D2Method.java:937) [D2-API.jar:4.1.0]

        at com.documentum.mthdservlet.DfMethodRunner.runIt(Unknown Source) [mthdservlet.jar:]

        at com.documentum.mthdservlet.AMethodRunner.runAndReturnStatus(Unknown Source) [mthdservlet.jar:]

        at com.documentum.mthdservlet.DoMethod.invokeMethod(Unknown Source) [mthdservlet.jar:]

        at com.documentum.mthdservlet.DoMethod.doPost(Unknown Source) [mthdservlet.jar:]

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:754) [jboss-servlet-api_3.0_spec-1.0.0.Final.jar:1.0.0.Final]

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847) [jboss-servlet-api_3.0_spec-1.0.0.Final.jar:1.0.0.Final]

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:329) [jbossweb-7.0.13.Final.jar:]

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:248) [jbossweb-7.0.13.Final.jar:]

        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:275) [jbossweb-7.0.13.Final.jar:]

        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:161) [jbossweb-7.0.13.Final.jar:]

        at org.jboss.as.web.security.SecurityContextAssociationValve.invoke(SecurityContextAssociationValve.java:153) [jboss-as-web-7.1.1.Final.jar:7.1.1.Final]

        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:155) [jbossweb-7.0.13.Final.jar:]

        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) [jbossweb-7.0.13.Final.jar:]

        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) [jbossweb-7.0.13.Final.jar:]

        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:368) [jbossweb-7.0.13.Final.jar:]

        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:877) [jbossweb-7.0.13.Final.jar:]

        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:671) [jbossweb-7.0.13.Final.jar:]

        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:930) [jbossweb-7.0.13.Final.jar:]

        at java.lang.Thread.run(Thread.java:745) [rt.jar:1.7.0_72]

    19:26:28,426 INFO  [stdout] (http--0.0.0.0-9080-3) 19:26:28,426 ERROR [http--0.0.0.0-9080-3] com.documentum.mthdservlet.DoMethod - Exception invoking com.emc.d2.api.methods.D2Method.

    19:26:28,427 INFO  [stdout] (http--0.0.0.0-9080-3) java.lang.ClassCastException: org.slf4j.impl.Slf4jLoggerFactory cannot be cast to ch.qos.logback.classic.LoggerContext

    19:26:28,427 INFO  [stdout] (http--0.0.0.0-9080-3)     at com.emc.common.dctm.logs.C6Logger.deactivateJMSLog(C6Logger.java:230)

    19:26:28,427 INFO  [stdout] (http--0.0.0.0-9080-3)     at com.emc.d2.api.methods.D2Method.execute(D2Method.java:952)

    19:26:28,428 INFO  [stdout] (http--0.0.0.0-9080-3)     at com.documentum.mthdservlet.DfMethodRunner.runIt(Unknown Source)

    19:26:28,428 INFO  [stdout] (http--0.0.0.0-9080-3)     at com.documentum.mthdservlet.AMethodRunner.runAndReturnStatus(Unknown Source)

    19:26:28,428 INFO  [stdout] (http--0.0.0.0-9080-3)     at com.documentum.mthdservlet.DoMethod.invokeMethod(Unknown Source)

    19:26:28,428 INFO  [stdout] (http--0.0.0.0-9080-3)     at com.documentum.mthdservlet.DoMethod.doPost(Unknown Source)

    19:26:28,428 INFO  [stdout] (http--0.0.0.0-9080-3)     at javax.servlet.http.HttpServlet.service(HttpServlet.java:754)

    19:26:28,429 INFO  [stdout] (http--0.0.0.0-9080-3)     at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)

    19:26:28,429 INFO  [stdout] (http--0.0.0.0-9080-3)     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:329)

    19:26:28,429 INFO  [stdout] (http--0.0.0.0-9080-3)     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:248)

    19:26:28,430 INFO  [stdout] (http--0.0.0.0-9080-3)     at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:275)

    19:26:28,430 INFO  [stdout] (http--0.0.0.0-9080-3)     at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:161)

    19:26:28,430 INFO  [stdout] (http--0.0.0.0-9080-3)     at org.jboss.as.web.security.SecurityContextAssociationValve.invoke(SecurityContextAssociationValve.java:153)

    19:26:28,431 INFO  [stdout] (http--0.0.0.0-9080-3)     at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:155)

    19:26:28,431 INFO  [stdout] (http--0.0.0.0-9080-3)     at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

    19:26:28,432 INFO  [stdout] (http--0.0.0.0-9080-3)     at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

    19:26:28,432 INFO  [stdout] (http--0.0.0.0-9080-3)     at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:368)

    19:26:28,432 INFO  [stdout] (http--0.0.0.0-9080-3)     at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:877)

    19:26:28,433 INFO  [stdout] (http--0.0.0.0-9080-3)     at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:671)

    19:26:28,433 INFO  [stdout] (http--0.0.0.0-9080-3)     at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:930)

    19:26:28,434 INFO  [stdout] (http--0.0.0.0-9080-3)     at java.lang.Thread.run(Thread.java:745)

    19:26:28,434 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[default-host].[/DmMethods].[DoMethod]] (http--0.0.0.0-9080-3) Servlet.service() for servlet DoMethod threw exception: javax.servlet.ServletException: java.lang.ClassCastException: org.slf4j.impl.Slf4jLoggerFactory cannot be cast to ch.qos.logback.classic.LoggerContext

        at com.documentum.mthdservlet.DoMethod.invokeMethod(Unknown Source) [mthdservlet.jar:]

        at com.documentum.mthdservlet.DoMethod.doPost(Unknown Source) [mthdservlet.jar:]

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:754) [jboss-servlet-api_3.0_spec-1.0.0.Final.jar:1.0.0.Final]

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847) [jboss-servlet-api_3.0_spec-1.0.0.Final.jar:1.0.0.Final]

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:329) [jbossweb-7.0.13.Final.jar:]

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:248) [jbossweb-7.0.13.Final.jar:]

        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:275) [jbossweb-7.0.13.Final.jar:]

        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:161) [jbossweb-7.0.13.Final.jar:]

        at org.jboss.as.web.security.SecurityContextAssociationValve.invoke(SecurityContextAssociationValve.java:153) [jboss-as-web-7.1.1.Final.jar:7.1.1.Final]

        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:155) [jbossweb-7.0.13.Final.jar:]

        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) [jbossweb-7.0.13.Final.jar:]

        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) [jbossweb-7.0.13.Final.jar:]

        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:368) [jbossweb-7.0.13.Final.jar:]

        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:877) [jbossweb-7.0.13.Final.jar:]

        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:671) [jbossweb-7.0.13.Final.jar:]

        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:930) [jbossweb-7.0.13.Final.jar:]

        at java.lang.Thread.run(Thread.java:745) [rt.jar:1.7.0_72]

    -------------------------------------------------------

    Below is the snippet of D2-Config Log

    2015-09-11 19:24:41 [ERROR] [http-bio-8080-exec-3] - c.e.d.w.s.D2HttpServlet[                ] : DestroyObjectByName - DfException:: THREAD: http-bio-8080-exec-3; MSG: ; ERRORCODE: ff; NEXT: null
    2015-09-11 19:24:41 [ERROR] [http-bio-8080-exec-3] - c.e.d.w.s.D2HttpServlet[                ] : {}

    com.documentum.fc.common.DfException:

        at com.emc.d2.api.methods.D2Method.start(D2Method.java:427) [D2-API-4.5.0.jar:na]

        at com.emc.d2.api.methods.D2Method.start(D2Method.java:239) [D2-API-4.5.0.jar:na]

        at com.emc.d2.api.methods.D2Method.start(D2Method.java:219) [D2-API-4.5.0.jar:na]

        at com.emc.d2.api.D2Session.getAdminTicket(D2Session.java:544) [D2-API-4.5.0.jar:na]

        at com.emc.d2.web.servlets.D2Context.getAdminSession(D2Context.java:949) [D2-Web-4.5.0.jar:na]

        at com.emc.d2.web.servlets.destroy.DestroyObjectByName.processRequest(DestroyObjectByName.java:72) [DestroyObjectByName.class:na]

        at com.emc.d2.web.servlets.D2HttpServlet.execute(D2HttpServlet.java:247) [D2-Web-4.5.0.jar:na]

        at com.emc.d2.web.servlets.D2HttpServlet.doGetAndPost(D2HttpServlet.java:472) [D2-Web-4.5.0.jar:na]

        at com.emc.d2.web.servlets.D2HttpServlet.doPost(D2HttpServlet.java:137) [D2-Web-4.5.0.jar:na]

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:650) [servlet-api.jar:na]

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) [servlet-api.jar:na]

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) [catalina.jar:7.0.62]

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) [catalina.jar:7.0.62]

        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat7-websocket.jar:7.0.62]

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) [catalina.jar:7.0.62]

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) [catalina.jar:7.0.62]

        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) [catalina.jar:7.0.62]

        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) [catalina.jar:7.0.62]

        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505) [catalina.jar:7.0.62]

        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170) [catalina.jar:7.0.62]

        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) [catalina.jar:7.0.62]

        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:957) [catalina.jar:7.0.62]

        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) [catalina.jar:7.0.62]

        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423) [catalina.jar:7.0.62]

        at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079) [tomcat-coyote.jar:7.0.62]

        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620) [tomcat-coyote.jar:7.0.62]

        at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318) [tomcat-coyote.jar:7.0.62]

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) [na:1.7.0_76]

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) [na:1.7.0_76]

        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-coyote.jar:7.0.62]

        at java.lang.Thread.run(Thread.java:745) [na:1.7.0_76]

    2015-09-11 19:24:41 [INFO ] [http-bio-8080-exec-3] - c.e.d.w.s.D2HttpServlet[                ] : DestroyObjectByName - Response encoding : utf-8
    2015-09-11 19:24:41 [INFO ] [http-bio-8080-exec-3] - c.e.d.w.s.D2HttpServlet[                ] : DestroyObjectByName - Free memory=157.66505 MB. Total memory=458.0 MB.
    2015-09-11 19:24:41 [INFO ] [http-bio-8080-exec-3] - c.e.d.w.s.D2HttpServlet[                ] : DestroyObjectByName - END (0.500s) =====================================

    2015-09-11 19:24:41 [INFO ] [http-bio-8080-exec-3] - c.e.d.w.s.D2HttpServlet[                ] : GetDefaultLanguage - START =====================================
    2015-09-11 19:24:41 [INFO ] [http-bio-8080-exec-3] - c.e.d.w.s.D2HttpServlet[                ] : GetDefaultLanguage - Plugins (0.003s)
    2015-09-11 19:24:41 [INFO ] [http-bio-8080-exec-3] - c.e.d.w.s.D2HttpServlet[                ] : GetDefaultLanguage - Standard Servlet :
    2015-09-11 19:24:41 [INFO ] [http-bio-8080-exec-3] - c.e.d.w.s.D2HttpServlet[                ] : GetDefaultLanguage - Response encoding : utf-8
    2015-09-11 19:24:41 [INFO ] [http-bio-8080-exec-3] - c.e.d.w.s.D2HttpServlet[                ] : GetDefaultLanguage - Free memory=156.93143 MB. Total memory=458.0 MB.
    2015-09-11 19:24:41 [INFO ] [http-bio-8080-exec-3] - c.e.d.w.s.D2HttpServlet[                ] : GetDefaultLanguage - END (0.042s) =====================================

    As far my intuition goes it is not a LockBox issue.

    Regards

    Bir

  • Bir19
    edited September 14, 2015 #7

    Finally the issue has been resolved would ask the moderator to mark the answer as helpful.

    By following the below mentioned way I was able to resolve the issue

    Go To

    \jboss7.1.1\server\DctmServer_MethodServer\deployments\ServerApps.ear\META-INF

    edit jboss-deployment-structure.xml

    Add following 2 lines

    <module name="org.slf4j" />

               <module name="org.slf4j.impl" />


    Restart JMS,Docbase and Docbroker.



    Regards


    Bir

  • davebrancato
    edited September 16, 2015 #8

    Here are instructions for those that run into the same issue:

    1. Stop JMS and 

    Navigate to <install path of Documentum>\<JBoss version>\server\DctmServer_MethodServer\deployments\ServerApps.ear\META-INF\

    2. Open jboss-deployment-structure.xml and add the following lines under the <exclusions> tag:

    <module name="org.slf4j" />

    <module name="org.slf4j.impl" />

    <module name="org.hibernate" />

    3. Do the same for <install path of Documentum>\<JBoss version>\server\DctmServer_MethodServer\deployments\bpm.ear\META-INF\jboss-deployment-structure.xml

    4. Restart JMS

  • davebrancato
    edited September 16, 2015 #9

    Thanks for sharing your findings with the community Bir19!

  • Bir19
    edited September 17, 2015 #10

    Thanks davebrancato  for describing the resolution in detail, Thank you!!

  • saaikaarthik
    edited September 30, 2015 #11

    Even after adding I still get the error . If I try to add / create a new property or edit anyother configuration, it says:

    Impossible to decrypt the method server response

    Pls help !

    Below are the logs taken after performing the above task.

    12:16:45,001 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:45.000 [http--0.0.0.0-9180-1] ERROR 168 - All passwords must now be stored in D2 Lockbox file.

    12:16:45,052 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:45.052 [http--0.0.0.0-9180-1] INFO  168 - ==== START ======================================================================

    12:16:45,053 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:45.053 [http--0.0.0.0-9180-1] INFO  168 - D2-API v4.5.0030 build 448

    12:16:45,054 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:45.053 [http--0.0.0.0-9180-1] INFO  168 - DFC version : 7.1.0180.0198

    12:16:45,054 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:45.054 [http--0.0.0.0-9180-1] INFO  168 - file.encoding : ANSI_X3.4-1968

    12:16:45,055 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:45.055 [http--0.0.0.0-9180-1] INFO  168 - Arguments : {-user_name=USERNAME, -docbase_name=DOCBASENAME, -method_return_id=0001ec8c80002d03, -locale=en, -singleUse=false, -class_name=com.emc.d2.api.methods.D2GetAdminTicketMethod, -scope=global, -timeout=2147483647}

    12:16:45,056 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:45.056 [http--0.0.0.0-9180-1] INFO  168 - -Scope : global

    12:16:45,057 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:45.056 [http--0.0.0.0-9180-1] INFO  168 - -TimeOut : 2147483647

    12:16:45,057 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:45.057 [http--0.0.0.0-9180-1] INFO  168 - -SingleUse : false

    12:16:45,061 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:45.060 [http--0.0.0.0-9180-1] DEBUG 168 - Retrieved D2Method.passphrase from D2.lockbox

    12:16:45,073 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:45.072 [http--0.0.0.0-9180-1] INFO  168 - ==== END (0.072s) ================================================

    12:16:49,047 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:49.047 [http--0.0.0.0-9180-1] ERROR 168 - All passwords must now be stored in D2 Lockbox file.

    12:16:49,061 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:49.060 [http--0.0.0.0-9180-1] INFO  168 - ==== START ======================================================================

    12:16:49,062 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:49.062 [http--0.0.0.0-9180-1] INFO  168 - D2-API v4.5.0030 build 448

    12:16:49,063 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:49.063 [http--0.0.0.0-9180-1] INFO  168 - DFC version : 7.1.0180.0198

    12:16:49,063 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:49.063 [http--0.0.0.0-9180-1] INFO  168 - file.encoding : ANSI_X3.4-1968

    12:16:49,064 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:49.064 [http--0.0.0.0-9180-1] INFO  168 - Arguments : {-user_name=USERNAME, -docbase_name=DOCBASENAME, -method_return_id=0001ec8c80002d04, -locale=en, -singleUse=false, -class_name=com.emc.d2.api.methods.D2GetAdminTicketMethod, -scope=global, -timeout=2147483647}

    12:16:49,065 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:49.065 [http--0.0.0.0-9180-1] INFO  168 - -Scope : global

    12:16:49,065 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:49.065 [http--0.0.0.0-9180-1] INFO  168 - -TimeOut : 2147483647

    12:16:49,066 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:49.065 [http--0.0.0.0-9180-1] INFO  168 - -SingleUse : false

    12:16:49,069 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:49.068 [http--0.0.0.0-9180-1] DEBUG 168 - Retrieved D2Method.passphrase from D2.lockbox

    12:16:49,078 INFO  [stdout] (http--0.0.0.0-9180-1) 12:16:49.077 [http--0.0.0.0-9180-1] INFO  168 - ==== END (0.030s) ================================================

  • regisroy
    edited October 29, 2015 #12

    Hi,

    I'm also getting into this issue since I upgraded from 4.5p00 to 4.5p02

    Everyday I have to reboot my server twice then lockbox finally works

    I've realized that D2.lockbox file was not the same in C:\Documentum\jboss7.1.1\server\DctmServer_MethodServer\deployments\ServerApps.ear\APP-INF\classes and C:\Documentum\D2\Lockbox

    EDIT :

    - does not fix the issue

    - This issue seems to come from at least D2 4.5 p02,p03,p04

    - Seems to be fixed in D2 4.5p06

    Since I do not want to install new D2 patches for my customer, a workaround would be really appreciated

    Thanks,

    roy