Impossible to decrypt the method server response. D2-Config Documentum

HI All

Recently I had installed D2 on my system, 64bit JRE on 64 bit Windows 7. Running D2-Config on IE-8, I was successfully able to login to my Repository, but when I try to configure something like deleting a menu it throws me an error in a dialog box "Impossible to decrypt the method server response."

Your help would be highly appreciated.

Regards

Bir

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davebrancato

See if this whitepaper will help you.

http://www.emc.com/collateral/white-paper/h14166-lockbox-configuration-documentum-d2-wp.pdf

Bir19

Thanks davebrancato I will try to follow the white paper and would update the status of the same soon.

Regards

Bir

Bir19

Followed the procedures as defined in the whitepaper but when I again try to recreate the thing which I was previously doing I am again thrown an error but this one is different from the previous one. The Logs from D2-Config are below

Host Name has been omitted

2015-09-11 12:49:00 [ERROR] [http-bio-8080-exec-8] - c.e.d.w.s.D2HttpServlet[	] : DestroyObjectByName - DfException:: THREAD: http-bio-8080-exec-8; MSG: [DM_METHOD_E_HTTP_COMMUNICATION]error: "Failed to obtain socket for host:--------------------, at port:9080"; ERRORCODE: 100; NEXT: null
2015-09-11 12:49:00 [ERROR] [http-bio-8080-exec-8] - c.e.d.w.s.D2HttpServlet[	] : {}

com.documentum.fc.common.DfException: [DM_METHOD_E_HTTP_COMMUNICATION]error: "Failed to obtain socket for host:---------------------------, at port:9080"

at com.documentum.fc.client.impl.docbase.DocbaseExceptionMapper.newException(DocbaseExceptionMapper.java:57) [dfc.jar:na]

at com.documentum.fc.client.impl.connection.docbase.MessageEntry.getException(MessageEntry.java:39) [dfc.jar:na]

at com.documentum.fc.client.impl.connection.docbase.DocbaseMessageManager.getException(DocbaseMessageManager.java:137) [dfc.jar:na]

at com.documentum.fc.client.impl.connection.docbase.netwise.NetwiseDocbaseRpcClient.checkForMessages(NetwiseDocbaseRpcClient.java:310) [dfc.jar:na]

at com.documentum.fc.client.impl.connection.docbase.netwise.NetwiseDocbaseRpcClient.applyForCollection(NetwiseDocbaseRpcClient.java:434) [dfc.jar:na]

at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection$3.evaluate(DocbaseConnection.java:1275) [dfc.jar:na]

at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.evaluateRpc(DocbaseConnection.java:1137) [dfc.jar:na]

at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.applyForCollection(DocbaseConnection.java:1263) [dfc.jar:na]

at com.documentum.fc.client.impl.docbase.DocbaseApi.parameterizedApply(DocbaseApi.java:1061) [dfc.jar:na]

at com.documentum.fc.client.impl.session.Session.apply(Session.java:1662) [dfc.jar:na]

at com.documentum.fc.client.impl.session.SessionHandle.apply(SessionHandle.java:1180) [dfc.jar:na]

at com.emc.d2.api.methods.D2Method.startEx(D2Method.java:624) [D2-API-4.5.0.jar:na]

at com.emc.d2.api.methods.D2Method.start(D2Method.java:395) [D2-API-4.5.0.jar:na]

at com.emc.d2.api.methods.D2Method.start(D2Method.java:239) [D2-API-4.5.0.jar:na]

at com.emc.d2.api.methods.D2Method.start(D2Method.java:219) [D2-API-4.5.0.jar:na]

at com.emc.d2.api.D2Session.getAdminTicket(D2Session.java:544) [D2-API-4.5.0.jar:na]

at com.emc.d2.web.servlets.D2Context.getAdminSession(D2Context.java:949) [D2-Web-4.5.0.jar:na]

at com.emc.d2.web.servlets.destroy.DestroyObjectByName.processRequest(DestroyObjectByName.java:72) [DestroyObjectByName.class:na]

at com.emc.d2.web.servlets.D2HttpServlet.execute(D2HttpServlet.java:247) [D2-Web-4.5.0.jar:na]

at com.emc.d2.web.servlets.D2HttpServlet.doGetAndPost(D2HttpServlet.java:472) [D2-Web-4.5.0.jar:na]

at com.emc.d2.web.servlets.D2HttpServlet.doPost(D2HttpServlet.java:137) [D2-Web-4.5.0.jar:na]

at javax.servlet.http.HttpServlet.service(HttpServlet.java:650) [servlet-api.jar:na]

at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) [servlet-api.jar:na]

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) [catalina.jar:7.0.62]

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) [catalina.jar:7.0.62]

at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat7-websocket.jar:7.0.62]

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) [catalina.jar:7.0.62]

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) [catalina.jar:7.0.62]

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) [catalina.jar:7.0.62]

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) [catalina.jar:7.0.62]

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505) [catalina.jar:7.0.62]

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170) [catalina.jar:7.0.62]

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) [catalina.jar:7.0.62]

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:957) [catalina.jar:7.0.62]

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) [catalina.jar:7.0.62]

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423) [catalina.jar:7.0.62]

at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079) [tomcat-coyote.jar:7.0.62]

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620) [tomcat-coyote.jar:7.0.62]

at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318) [tomcat-coyote.jar:7.0.62]

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) [na:1.7.0_76]

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) [na:1.7.0_76]

at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-coyote.jar:7.0.62]

at java.lang.Thread.run(Thread.java:745) [na:1.7.0_76]

Regards

Bir

Francois Dauberlieu

Looking at the 1s 2 lines of the error, it seems like you have a communication problem between you application Server and your Java Methods Server

Resolve that and it should work.

Bir19

Resolved the JMS issue but still another issue has been struck really dont know whats going around

Below is the snippet of JMS log

19:26:28,421 ERROR [112] (http--0.0.0.0-9080-3) {}: java.lang.ClassCastException: org.slf4j.impl.Slf4jLoggerFactory cannot be cast to ch.qos.logback.classic.LoggerContext

at com.emc.common.dctm.logs.C6Logger.activateJMSLog(C6Logger.java:187) [C6-Common.jar:4.1.0]

at com.emc.d2.api.methods.D2Method.execute(D2Method.java:937) [D2-API.jar:4.1.0]

at com.documentum.mthdservlet.DfMethodRunner.runIt(Unknown Source) [mthdservlet.jar:]

at com.documentum.mthdservlet.AMethodRunner.runAndReturnStatus(Unknown Source) [mthdservlet.jar:]

at com.documentum.mthdservlet.DoMethod.invokeMethod(Unknown Source) [mthdservlet.jar:]

at com.documentum.mthdservlet.DoMethod.doPost(Unknown Source) [mthdservlet.jar:]

at javax.servlet.http.HttpServlet.service(HttpServlet.java:754) [jboss-servlet-api_3.0_spec-1.0.0.Final.jar:1.0.0.Final]

at javax.servlet.http.HttpServlet.service(HttpServlet.java:847) [jboss-servlet-api_3.0_spec-1.0.0.Final.jar:1.0.0.Final]

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:329) [jbossweb-7.0.13.Final.jar:]

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:248) [jbossweb-7.0.13.Final.jar:]

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:275) [jbossweb-7.0.13.Final.jar:]

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:161) [jbossweb-7.0.13.Final.jar:]

at org.jboss.as.web.security.SecurityContextAssociationValve.invoke(SecurityContextAssociationValve.java:153) [jboss-as-web-7.1.1.Final.jar:7.1.1.Final]

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:155) [jbossweb-7.0.13.Final.jar:]

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) [jbossweb-7.0.13.Final.jar:]

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) [jbossweb-7.0.13.Final.jar:]

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:368) [jbossweb-7.0.13.Final.jar:]

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:877) [jbossweb-7.0.13.Final.jar:]

at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:671) [jbossweb-7.0.13.Final.jar:]

at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:930) [jbossweb-7.0.13.Final.jar:]

at java.lang.Thread.run(Thread.java:745) [rt.jar:1.7.0_72]

19:26:28,426 INFO [stdout] (http--0.0.0.0-9080-3) 19:26:28,426 ERROR [http--0.0.0.0-9080-3] com.documentum.mthdservlet.DoMethod - Exception invoking com.emc.d2.api.methods.D2Method.

19:26:28,427 INFO [stdout] (http--0.0.0.0-9080-3) java.lang.ClassCastException: org.slf4j.impl.Slf4jLoggerFactory cannot be cast to ch.qos.logback.classic.LoggerContext

19:26:28,427 INFO [stdout] (http--0.0.0.0-9080-3) at com.emc.common.dctm.logs.C6Logger.deactivateJMSLog(C6Logger.java:230)

19:26:28,427 INFO [stdout] (http--0.0.0.0-9080-3) at com.emc.d2.api.methods.D2Method.execute(D2Method.java:952)

19:26:28,428 INFO [stdout] (http--0.0.0.0-9080-3) at com.documentum.mthdservlet.DfMethodRunner.runIt(Unknown Source)

19:26:28,428 INFO [stdout] (http--0.0.0.0-9080-3) at com.documentum.mthdservlet.AMethodRunner.runAndReturnStatus(Unknown Source)

19:26:28,428 INFO [stdout] (http--0.0.0.0-9080-3) at com.documentum.mthdservlet.DoMethod.invokeMethod(Unknown Source)

19:26:28,428 INFO [stdout] (http--0.0.0.0-9080-3) at com.documentum.mthdservlet.DoMethod.doPost(Unknown Source)

19:26:28,428 INFO [stdout] (http--0.0.0.0-9080-3) at javax.servlet.http.HttpServlet.service(HttpServlet.java:754)

19:26:28,429 INFO [stdout] (http--0.0.0.0-9080-3) at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)

19:26:28,429 INFO [stdout] (http--0.0.0.0-9080-3) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:329)

19:26:28,429 INFO [stdout] (http--0.0.0.0-9080-3) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:248)

19:26:28,430 INFO [stdout] (http--0.0.0.0-9080-3) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:275)

19:26:28,430 INFO [stdout] (http--0.0.0.0-9080-3) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:161)

19:26:28,430 INFO [stdout] (http--0.0.0.0-9080-3) at org.jboss.as.web.security.SecurityContextAssociationValve.invoke(SecurityContextAssociationValve.java:153)

19:26:28,431 INFO [stdout] (http--0.0.0.0-9080-3) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:155)

19:26:28,431 INFO [stdout] (http--0.0.0.0-9080-3) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

19:26:28,432 INFO [stdout] (http--0.0.0.0-9080-3) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

19:26:28,432 INFO [stdout] (http--0.0.0.0-9080-3) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:368)

19:26:28,432 INFO [stdout] (http--0.0.0.0-9080-3) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:877)

19:26:28,433 INFO [stdout] (http--0.0.0.0-9080-3) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:671)

19:26:28,433 INFO [stdout] (http--0.0.0.0-9080-3) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:930)

19:26:28,434 INFO [stdout] (http--0.0.0.0-9080-3) at java.lang.Thread.run(Thread.java:745)

19:26:28,434 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[default-host].[/DmMethods].[DoMethod]] (http--0.0.0.0-9080-3) Servlet.service() for servlet DoMethod threw exception: javax.servlet.ServletException: java.lang.ClassCastException: org.slf4j.impl.Slf4jLoggerFactory cannot be cast to ch.qos.logback.classic.LoggerContext