Registration for Developer Edition 7.2 fails...?

edited July 31, 2017 in Documentum

Hi,

The registration for the Documentum Developer Edition 7.2 - announced today - fails...

Tried IE, FF and Chrome during the day multiple times. All resulting in the same error:

An exception occured during your download request:

We suggest trying the following.

  • Are you logged into EMC Communtiy Network, if not please click here to login
  • Close down your browser
  • Try clicking the download link again
  • If applicable fill out the form again and submit

None of the suggestions are resolving the error.

Anyone?

FYI

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Best Answer

Answers

  • edited November 23, 2015

    Same error here. It doesn't looks like it's available in the FTP server either

  • edited November 23, 2015

    Hi

    We are looking to troubleshoot this. We will get back to you asap.

    Raj

  • edited November 23, 2015

    Hi Ed/Alvaro,

    We have done some troubleshooting and fixed some integration issues. Out initial tests are positive, could you please try downloading the files again and let us know if there is an issue.

    Raj

  • PanfilovABPanfilovAB blog.documentum.pro
    edited November 23, 2015

    I received email from ECN support:


    Hi Andrew,

    We just noticed that you had tried to download the Documentum Dev edition 7.2 and it failed. We apologize for the inconvenience. We just made some changes to the download and tested, it seems to be working now. Could you please try again and let us know if you are still facing issues.

    Thanks for your patience.

    Regards,

    ECN Support | [email protected]

    and after that it got available:

    2015-11-24_0618.png

    The problem is this image was available on EMC's FTP since August: http://blog.documentum.pro/2015/08/30/developer-postgresql-edition-fun/

  • edited November 23, 2015

    they must have you on their watchlist

    btw, it's working for me now too

  • edited November 24, 2015

    Hi Andrew,

    The Product setup was there since August, that was just the initial version and was not public until the 22nd of Novemeber . We made a lot of changes to the files post that. Glad you were able to download

    Raj

  • edited November 24, 2015 Accepted Answer

    Tested this morning and it's fixed.

  • PanfilovABPanfilovAB blog.documentum.pro
    edited November 24, 2015

    We made a lot of changes to the files post that. Glad you were able to download

    Sounds not so funny as 10000 engineering hours

    What I downloaded on August:

    2015-11-24_2347.png

    What you announced - the same size:

    2015-11-24_2348.png

  • edited November 24, 2015

    Raj wrote:

    Hi Andrew,

    The Product setup was there since August, that was just the initial version and was not public until the 22nd of Novemeber . We made a lot of changes to the files post that. Glad you were able to download

    Raj

    And have those changes been uploaded to the FTP? Because the last update date on all the files is from August...

  • edited December 9, 2015

    any update on the date/version of the image on the ftp?

  • edited January 31, 2017

    looks like the link to download is available but the download file has been removed. any updates? suggestions?

  • edited April 24, 2017

    Any updates? suggestions? I can't download it


    Thanks

  • edited May 18, 2017

    no download access no resolution whatsoever

  • PanfilovABPanfilovAB blog.documentum.pro
    edited May 22, 2017

    It is not clear why do you need it if it does not work properly, on the other hand I could share it if you email me.

  • edited July 31, 2017

    Hi All,

    I am getting same error as shown below

    Tried IE, FF and Chrome during the day multiple times. All resulting in the same error:

    An exception occured during your download request:

    We suggest trying the following.

    • Are you logged into EMC Communtiy Network, if not please click here to login
    • Close down your browser
    • Try clicking the download link again
    • If applicable fill out the form again and submit

    Please help

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