Tiif and PDF content view issue in xcp
Hi Experts,
We are facing issue while viewing the content of type in PDF and TIFF image (Content object) View in xcp 2.2, image is keep on loading.
In other side we are able to view uploaded content of type PNG and JPG at content view page (when we upload to the same content object type).
Please let us know what configurations we missing to view the same.
Below are the list of XCP components we have installed:
xMS agent
xMS Tools
BPS
BAM
XCP viewer.dar
CTS Aspects.dar
Transformation.dar
Media services.dar
xPlore
Process Engine
Attaching Screen shot for your reference.
Thanks&Regards
Srinivasu.K
Comments
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Hi Nick,
Below are the viewer formats we are selected for Content Viewer.
With reference to XCP 2.2 Deployment guide, we have installed all respective DAR's and required services.
My ACS service is giving some issue while accessing URL, is this issue causing the viewer problem.
http://<hostname>:9080/ACS/servlet/ACS
Please let us know what is the approach to resolve the content viewer issue.
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I believe the issue could also be with CTS. Check the CTS logs.
Once we import files in xcp application, xcp will convert to its proprietary format (looks like images) so that they can be viewed in viewer. If that CTS is not working properly, then these will not be converted and cannot be displayed in viewer.
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Above is with the assumption that image files are working fine..
I believe ACS is used even for images.
0
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