Can't select existing database during install of Deployment Agent

mkocsis

I have to install Deployment Agent at a customer site. I will not have access to an administrator login on the production SQL Server. The proposed solution was to run the install against a SQL Server where I do have access to an administrator login and then have the DBAs copy the tables into the production server. The problem is I can't select the "Use existing" radio button. It is disabled. I have added an ODBC connection to our test box, but this didn't help. I have searched support and haven't found anything related to this issue. Does anyone know if this is a bug? Has anyone else run into this issue?

I have opened a support ticket, but solutions seem to come quicker through the forum.

lyman

You are correct that this cannot be done directly in the installer. However, assuming you can run the install to a temporary database and then your DBA's can clone that database onto your production server, if you contact support they will be able to step you through changing the internal settings to point to the new database.

Hope this helps.

Cheers,

Lyman Hurd