We keep getting the DM_SESSION_E_AUTH_FAILURE authentication error intermittently in our D2 environment.
The account used is an inline user account and the error pops up intermittently most often during content transfer operations involving the D2 download servlet. I am thinking that it may be due to the way data tickets are being used in D2 content transfer operations but I am not sure about it. Point to note that we found this happening only in our QA environment which is HA while we did not get this error in our DEV environments
Here is the error in the java console...
SEVERE: Expected HTTP code: 200 and received HTTP code: 500.
[T-354] Apr 06, 2016 11:09:51 PM com.emc.x3.applet.transfer.http.base.HttpAbstractTransferer logAppend
SEVERE: com.emc.x3.applet.transfer.base.TransferErrorException: [DM_SESSION_E_AUTH_FAIL]error: "Authentication failed for user testwfuser1 with docbase cmst."
com.emc.x3.applet.transfer.base.TransferErrorException: [DM_SESSION_E_AUTH_FAIL]error: "Authentication failed for user testwfuser1 with docbase cmst."
at com.emc.x3.applet.transfer.http.download.HttpDownloader.getFileContents(HttpDownloader.java:593)
at com.emc.x3.applet.transfer.http.download.HttpDownloader.run(HttpDownloader.java:308)
Caused by: java.lang.Exception:
... 2 more
com.emc.x3.applet.transfer.base.TransferErrorException: [DM_SESSION_E_AUTH_FAIL]error: "Authentication failed for user testwfuser1 with docbase cmst."
at com.emc.x3.applet.transfer.http.download.HttpDownloader.getFileContents(HttpDownloader.java:593)
at com.emc.x3.applet.transfer.http.download.HttpDownloader.run(HttpDownloader.java:308)
Caused by: java.lang.Exception:
... 2 more
[T-354] Apr 06, 2016 11:09:51 PM com.emc.x3.applet.transfer.http.base.HttpAbstractTransferer logAppend
SEVERE: com.emc.x3.applet.transfer.base.TransferErrorException: [DM_SESSION_E_AUTH_FAIL]error: "Authentication failed for user testwfuser1 with docbase cmst."
com.emc.x3.applet.transfer.base.TransferErrorException: [DM_SESSION_E_AUTH_FAIL]error: "Authentication failed for user testwfuser1 with docbase cmst."
at com.emc.x3.applet.transfer.http.download.HttpDownloader.getFileContents(HttpDownloader.java:593)
at com.emc.x3.applet.transfer.http.download.HttpDownloader.run(HttpDownloader.java:308)
Caused by: java.lang.Exception:
... 2 more
com.emc.x3.applet.transfer.base.TransferErrorException: [DM_SESSION_E_AUTH_FAIL]error: "Authentication failed for user testwfuser1 with docbase cmst."
at com.emc.x3.applet.transfer.http.download.HttpDownloader.getFileContents(HttpDownloader.java:593)
at com.emc.x3.applet.transfer.http.download.HttpDownloader.run(HttpDownloader.java:308)
Caused by: java.lang.Exception:
... 2 more
[T-354] Apr 06, 2016 11:09:52 PM com.emc.x3.applet.core.X3Applet removeDownloader
INFO: remove downloader with id : 09025d148342b3f5
[T-354] Apr 06, 2016 11:09:52 PM com.emc.x3.applet.transfer.http.download.HttpDownloader run
INFO: Main download thread ended. Entire process completed in : 3.535 seconds.
Has anyone faced such an issue before?
Thanks,
Vijay
