invalid ticket for storage object Issue

Hi Team,

While I am trying to open the job report file, getting the below error:

Could not download content file for document '<Job_name>'. : "Use of invalid ticket for storage object with name filestore_01; storage may be improperly configured.

Can anyone please tel me what is the root cause and how to resolve the issue?

Thanks,

Sabari

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Accepted answers

DCTM_Guru

If you cant open any repository documents, verify that the Documentum install owner has permissions on the filestore. It should actually have full permissions on the filestore. I have seen network folks change permissions on filestore without telling Documentum sysadmins.

All comments

DCTM_Guru

Can you open/view any files in the repository is it just this job report?

sabarinathan

Hi Johnny,

Thanks for your reply.

It is not only in job report, I am facing the same issue while opening all repository documents.

Please suggest.

DCTM_Guru