Problems with custom notifications (dm_bps_mail) on workflow - Documentum 6.5

666
666
edited February 6, 2017 in Documentum #1

Hello all,

I am new in working with processes in Documentum and I have the following situation in Documentum 6.5:

I am working with 3 processes, let say: p1 (main process), p2 and p3. The processes p2 and p3 are called from p1 at some intermediary steps.

I did some changes in the step p1 in order to a new human activity.

The problem is that, after i made the changes in the process p1, the custom notifications have been damaged. If i create now an workflow on the process p1, the notifications automatically sent for new task, either are not sent or i receive non-custom notifications, whereas in the same workflow, for the human activities of the processes p2 and p3, i receive custom notifications.

I mention that, to receive custom notifications, i have a custom method set as verb form the bps method of Documentum dm_bps_mail.

Thank you.

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Comments

  • DCTM_Guru
    edited February 3, 2017 #2

    Did you create a new version of p1 or overwrite the existing version?

  • 666
    666
    edited February 6, 2017 #3

    I installed p1 as new version. p2 and p3 remains the same versions, nothing changed in these 2 processes.

    Is there something related with this fact - p1 installed as new version?

    Do you know what could be the reason ?

    Thank you!