TeamSite Server Crash

Hi,

We have Teamsite 6.1 installed and running on Windows 2003 server. The server crashes frequently and we have no clue as to what is causing. Has anyone experienced like this before

thanks
John

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msrinivas

Yes we have experienced the same :cool:

Migrateduser

What did you do to resolve ?

msrinivas

We ran the diagnostic tool, opened a support case and uploaded the diagnostic results for support to review.

Adam Stoller

We ran the diagnostic tool, opened a support case and uploaded the diagnostic results for support to review.

I suggest you check the SP-level of both the OS and TS - and verify through the TS Release Notes or the Support site that the specific version of the OS you are using is compatible / supported by the specific version of TS.

Also check to see what other processes you have running on that server - the above, and things like virus checkers are known to cause this kind of problem.

smenon

Are you running Win 2003 SP1 or just Win 2003? We have not certified Win 2003 SP1 with TS 6.1.

In any case, I would recommend opening up a Support Case..

Migrateduser

We are running Teamsite 6.5 sp1 and Windows 2003 sp1. We are porting content from 6.1

thanks
John

Adam Stoller

We are running Teamsite 6.5 sp1 and Windows 2003 sp1. We are porting content from 6.1

thanks
John

I think you need to upgrade to TS6.5 SP2 in order to use W2K3 SP1 - either that or remove SP1 from Windows (though frankly, I think the upgrade to TS6.5 SP2 is worth doing).

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