Viewing PDF file - Internal Server Error

TeamSite 6.5 sp1, Windows 2003

I am trying to view the pdf file directly from the browser like
http://TSServer/iw-bin/test/a.pdf

I am getting this error:
1. Browser Error
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.....
Apache/1.3.31 Server at TSServer Port 80
2. Log file
[error] [client IPAddr] d:/iw-home/httpd/iw-bin/test/a.pdf is not executable; ensure interpreted scripts have "#!" first line
[error] [client IPAddr] couldn't spawn child process: d:/iw-home/httpd/iw-bin/test/a.pdf

From Devnet, I tried the following.. but no change in error.

1. Commenting out the following two lines in iw-webd/rewrite.conf.template and then running "iwreset -ui":
RewriteCond %{HTTP_COOKIE} iw_user=([^\ ;]+)
RewriteRule . - [E=IWUSER:%1]
2. IW.CFG
[iwproxy_smartcontextedit_allowed]
_default=yes
_regex=.*\.(doc|pdf|xls)$=no

Please advice me, thanks alot.
I can able to view PDF file from IIS port 81 like(a.pdf is in wwwroot)
http://TSServer:81/a.pdf

Find more posts tagged with

Comments

Dwayne

TeamSite 6.5 sp1, Windows 2003

I am trying to view the pdf file directly from the browser like
http://TSServer/iw-bin/test/a.pdf

I'm pretty sure that your problem is the /iw-bin. Files located under iw-bin should be CGI scripts, not plain data files. Move the PDF to a more appropriate location (like under /iw/) and see if that doesn't resolve the problem.

Of course, I'm not sure why you're trying to put a PDF under the /iw*/ space in the first place. Normally you want to view files that are managed by TeamSite, and so the url would look more like /iw-mount/default/main/.../a.pdf

Srinivasa Talla

Thanks Dwayne. That is true,it is looking for CGI scripts. My intention is to put some user guide pdf files(these are not related to a specific branch/workarea). This file will be opened from custom menu item or custom tab. The following is working fine.

http://TSServer/iw/help/a.pdf

What is the best way to keep this file? IW directory or Special Branch/Workarea for these type of files.

Migrateduser

It depends -- do you want to require people to have logged in to TeamSite in order to view these PDF's? If you were to put it underneath /iw, you wouldn't need a login and it probably makes more sense to create a directory somewhere underneath /iw and refer people to that.

jkm

Check this thread..
http://devnet.interwoven.com/forums_vb/showthread.php?t=14203&forumid=11&highlight=iw-icons

This is something very similar as you are trying to do now but instead of images, you are using pdf files.

Srinivasa Talla

Thanks JKM. My problem was solved already, because I moved that pdf to /iw/ directory. This is just help pdf, so anyone can access that and it is not related to any particular branch(as of now).