nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

TeamSite Crash

davehsbc

Every few hours our TS 6.5 SP2 on Solaris 9 dies and we get the following in our servletd.log file. We also opened a case with TS Support.

Any Ideas??

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : 11 occurred at PC=0xFF312F04
Function=ftell+0x28
Library=/usr/lib/libc.so.1

Current Java thread:
at com.interwoven.cssdk.workflow.jni.CSWorkflowEngineJNIServer.getTasksByQuery(Native Method)
at com.interwoven.cssdk.workflow.jni.WorkflowServiceAdapterImpl.getTasksByQuery(WorkflowServiceAdapterImpl.java:208)
at com.interwoven.cssdk.workflow.impl.CSWorkflowEngineImpl.getTasksByQuery(CSWorkflowEngineImpl.java:115)
at com.interwoven.ui.teamsite.workflow.CSWFQuery.executeTaskQuery(CSWFQuery.java:431)
at com.interwoven.ui.teamsite.workflow.task.GetTasksCommand.execute(GetTasksCommand.java:261)
at com.interwoven.ui.base.impl.command.CommandHandler.doExecuteCommand(CommandHandler.java:865)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:713)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:596)
at com.interwoven.ui.base.impl.command.CommandHandler.runCommandLoop(CommandHandler.java:240)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:244)
at com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:335)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:206)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Thread.java:534)

Dynamic libraries:
0x10000 /teamsite/iw-home/tools/java/bin/java
0xff370000 /usr/lib/libthread.so.1
0xff3fa000 /usr/lib/libdl.so.1
0xff280000 /usr/lib/libc.so.1
0xff3a0000 /usr/platform/SUNW,Sun-Fire-V490/lib/libc_psr.so.1
0xfec00000 /teamsite/iw-home/tools/java/jre/lib/sparc/server/libjvm.so
0xff230000 /usr/lib/libCrun.so.1
0xff210000 /usr/lib/libsocket.so.1
0xfeb00000 /usr/lib/libnsl.so.1
0xfeab0000 /usr/lib/libm.so.1
0xff1f0000 /usr/lib/libsched.so.1
0xfebe0000 /usr/lib/libmp.so.2
0xfea80000 /teamsite/iw-home/tools/java/jre/lib/sparc/native_threads/libhpi.so
0xfea60000 /usr/lib/nss_files.so.1
0xfea20000 /teamsite/iw-home/tools/java/jre/lib/sparc/libverify.so
0xfe9e0000 /teamsite/iw-home/tools/java/jre/lib/sparc/libjava.so
0xfe9b0000 /teamsite/iw-home/tools/java/jre/lib/sparc/libzip.so
0xfddf0000 /teamsite/iw-home/tools/java/jre/lib/sparc/libnet.so
0xcf400000 /teamsite/iw-home/cssdk/libcssdk.so
0xd3910000 /usr/lib/libpam.so.1
0xd3830000 /teamsite/iw-home/lib/libnspr4.so
0xd3810000 /teamsite/iw-home/lib/libprldap50.so
0xd3730000 /teamsite/iw-home/lib/libldap50.so
0xd3660000 /teamsite/iw-home/lib/libplc4.so
0xd3640000 /teamsite/iw-home/lib/libssldap50.so
0xd3620000 /teamsite/iw-home/lib/libplds4.so
0xd3550000 /teamsite/iw-home/lib/libsasl.so
0xd3510000 /teamsite/iw-home/lib/libssl3.so
0xd0600000 /teamsite/iw-home/lib/libnss3.so
0xd3460000 /usr/lib/libpthread.so.1
0xd3440000 /usr/lib/librt.so.1
0xd3420000 /usr/lib/libcmd.so.1
0xd3360000 /usr/lib/libaio.so.1
0xd3340000 /usr/lib/libmd5.so.1
0xd0200000 /teamsite/iw-home/lib/libregexmapjni.so
0xce980000 /teamsite/iw-home/lib/libxerces-c1_5.so
0xce000000 /teamsite/iw-home/lib/libicudt18b.so
0xd0100000 /teamsite/iw-home/lib/libicuuc.so

Heap at VM Abort:
Heap
def new generation total 29248K, used 20819K [0xd5400000, 0xd7160000, 0xdfea0000)
eden space 28416K, 70% used [0xd5400000, 0xd678be38, 0xd6fc0000)
from space 832K, 96% used [0xd6fc0000, 0xd7089068, 0xd7090000)
to space 832K, 0% used [0xd7090000, 0xd7090000, 0xd7160000)
tenured generation total 60088K, used 45906K [0xdfea0000, 0xe394e000, 0xf5400000)
the space 60088K, 76% used [0xdfea0000, 0xe2b74b00, 0xe2b74c00, 0xe394e000)
compacting perm gen total 23808K, used 23765K [0xf5400000, 0xf6b40000, 0xf9400000)
the space 23808K, 99% used [0xf5400000, 0xf6b35770, 0xf6b35800, 0xf6b40000)

Local Time = Tue May 9 05:49:22 2006
Elapsed Time = 26812
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Server VM (1.4.2_05-b04 mixed mode)
#

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Comments

Adam Stoller

Questions that come to mind:

davehsbc

We are starting to think it is a patch that we installed recently. We installed patch ID 1648. My question now is they provide instructions to install a patch but how do we uninstall it.

Thanks

nipper

Is that a sun patch ?

Can you reverse engineer the uninstall from the install or was it automatic.

Is there a list of files modified ?