Can not show memeber list in " Add Worksapce member" on WSMP

System

Hi,All,
Env :Linux ,WSMP4.1 hotFix7

Our customer told me a unimaginable scenario which happend on web comp server.
After using comp server a couple of days (maybe one day or two days),
It does not work properly ,when you enter workspace configuration page for calling " add member"
In the po-pup dialog box which be named Add Worksapce member,
the memeber list at right panel show nothing(I have checked all,including Organization ,Group,Users)!
only left panel show the correctly list.
BUT, It will work properly after initial setup,They will show all correctly.

Nothing Error log are found in tomcat\logs\ as well as mpserver\logs\

Only routine administration of operation are performed on web comp server,
just loging in,checking in& out document.
And the usage of duration is not ensure,It may be 1 week or 2 week even 1 month.

I had to remove the folder named %web comp%\%tomcat%\webapps\worksitemp ,restart tomcat, reconfig web comp,
they work well. But it is only walk around,not best practise for this issure.



Anyone will have some experience or some suggestions?

Migrateduser

Maybe version of tomcat or version of jdk are not correctly ?
default tomcat is 4.1.30 and jdk is 1.4.2.0.8