While validating a workflow: Unable to contact server.

While using workflow builder (v16.2) I have one workflow that when I try to validate or save to TeamSite it complains that it's "Unable to contact server". It's just kidding because other workflows validate and save just fine.

Soooooo... I open the developers window and watch the network traffic. The response to the call to /iw-wfm/action/wfmValidateModel is:

Request Entity Too Large
The requested resource
iw-wfm/action/wfmValidateModel
does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.

The workflow has 38 steps, I'm not sure how many path's there are. I obviously saved it once since this is one of our primary workflows.

Answers

  • Can you help answer this question?

    We have noticed this question is over 30 days old and hasn't received a response. We're turning to you, the community, to help answer it.

    This generic response is intended to prompt discussion in this post. The question remains open to your answers, suggestions, and best practices.

    If you posted this question, what additional information can you provide to help us respond to you? Were able to resolve the issue? Please share your solution here with others. If you still need additional help, though, please let us know. Your question and its resolution are important to us, and we want to help.

    • Please note that questions to the developer network are typically peer-to-peer, best effort responses.
    • Additionally, note that posting questions to General may not be answered by a product expert. The General forum is for non-product questions. Please be sure to post your product-specific questions to the proper product forum.

    David Sciuto

  • Denise, did you try disabling modsecurity? That's usually the first limit that is hit as far as file size and does send the request entity too large message in various locations within TeamSite. Here's the KB number for that: KB5008646.

  • I have not had an opportunity to get back to this issue.

  • You may go to

    <iw-home>/TeamSite/iw-webd/conf/modsecurity.conf.template

    and increase both of the following values:

    SecRequestBodyNoFilesLimit 131072  

    SecRequestBodyInMemoryLimit 131072

    Then run <iw-home>/TeamSite/bin/iwreset -ui to propagate the change.

TeamSite Developer Resources

  • Docker Automation

  • LiveSite Content Services (LSCS) REST API

  • Single Page Application (SPA) Modules

  • TeamSite Add-ons

If you are interested in gaining full access to the content, you can register for a My Support account here.
image
OpenText CE Products
TeamSite
APIs