Unable to start documentum java method server

Hi All,

We are unable to start Documentum java method server .

we could see that JBOSS 7.1.1 is up (when we hit the url http://localhost: :9080/ we could see the message "Your jboss application server 7 is running")

but When we hit the url http://localhost:9080/Dmmethods/servlet/DoMethod
we are receiving HTTP status 404 Error

Documentum version being used is 7.2

Can anyone please help me in this issue?

Thanks,
Susmitha.

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DCTM_Guru

Your url is slightly off - http://localhost:9080/DmMethods/servlet/DoMethod

roy.zhang

Yes, you need to use DmMethods instead of dmmethods in your URL. you can also use http://localhost:9080/ACS/servlet/ACS as well if you have ACS deployed.

SusmithaBukka_12

@DCTM_Guru said:
Your url is slightly off - http://localhost:9080/DmMethods/servlet/DoMethod

Hi ,
Sorry I used the http://localhost:9080/DmMethods/servlet/DoMethod
but still I could see http status 404 error .
Can you please let me know what might be the reason.

Thanks,
Susmitha.

SusmithaBukka_12

@roy.zhang said:
Yes, you need to use DmMethods instead of dmmethods in your URL. you can also use http://localhost:9080/ACS/servlet/ACS as well if you have ACS deployed.

Hi,
when I hit the above url
http://localhost:9080/ACS/servlet/ACS I got the message stating "ACS server is running "

but when I hit the below url
http://localhost:9080/DmMethods/servlet/DoMethod
I received HTTP Status 404 error

Can you please inform what might be the reason ?

Thanks,
Susmitha.

Ela

ACS is deployed on JMS. Check Java Method Server status through DA.
Clear the Cashe in your browser.

wetcat

That url looks good now.
In my env. it returns HTTP Status 200 as expected.
import urllib
fp=urllib.urlopen('http://localhost:9080/DmMethods/servlet/DoMethod')
fp.getcode()
200
Try stop all java processes on CS host and restart JMS, make sure all applications deployed successfully
check if files jboss7.1.1/server/DctmServer_MethodServer/deployments/*.ear.deployed exist and there are no deployment errors in jboss7.1.1/server/DctmServer_MethodServer/log/server.log.
Then try open http://localhost:9080/DmMethods/servlet/DoMethod in browser on Content Server host again.

SusmithaBukka_12

@wetcat said:
That url looks good now.
In my env. it returns HTTP Status 200 as expected.
import urllib
fp=urllib.urlopen('http://localhost:9080/DmMethods/servlet/DoMethod')
fp.getcode()
200
Try stop all java processes on CS host and restart JMS, make sure all applications deployed successfully
check if files jboss7.1.1/server/DctmServer_MethodServer/deployments/*.ear.deployed exist and there are no deployment errors in jboss7.1.1/server/DctmServer_MethodServer/log/server.log.
Then try open http://localhost:9080/DmMethods/servlet/DoMethod in browser on Content Server host again.

Hi,

I stopped all java processes on cs host and restarted jms , But still JMS is not coming up .
All *.deployed files exists
And even in server.log we could we could see message all *.ear's are deployed successfully .
Can you please let us know what might be the reason ?

Thanks,
Susmitha.

wetcat

@SusmithaBukka_12 said:
I stopped all java processes on cs host and restarted jms , But still JMS is not coming up .
All *.deployed files exists
And even in server.log we could we could see message all *.ear's are deployed successfully .

If so, it should work. Please attach server.log (feel free to sanitize sensitive data).

rkavanagh

Hi,
I am not sure if you can open a support ticket but that would help us analyze further.
Do you have this directory? under your jboss deployment? \server\DctmServer_MethodServer\deployments\ServerApps.ear\DmMethods.war