New DCRs not saved in UTF-8 ... help ...

We have some users that are entering a registered trademark and some german or french language characters (e.g.: zusätzlicher Höchstmaß or implémenter et à déployer). They then save the DCR and close the window. When they try to open the DCR they get a parsing error.

Examining this issue we found the XML is encoded as ISO-8859-1. TeamSite documentation says it is saved as UTF-8 (http://support.interwoven.com/library/FAQs/i18n.asp#14). How do we change/fix this to have the DCRs encoded as UTF-8 when saved?

Some Notes:
When we create DCRs in perl using open($output, '>:utf8', "mydcr") the xml is encoded as UTF-8 perfectly.

Unfortunately we are not having the same success with java. In this simple example the dcr is written out as ISO-8859-1:
FileOutputStream fos = new FileOutputStream(fileName);
BufferedOutputStream bos = new BufferedOutputStream(fos);
OutputStreamWriter fw = new OutputStreamWriter(bos, Charset.forName("UTF-8")); //, "UTF-8"
fw.write(dcrXml);

Thank You!

TS 6.1
AIX 5.2 ml6

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Comments

Migrateduser

I'm a bit lost... are you using some custom process to create your DCRs? If not, and the code snippet you show is just some test script, the answer to setting the encoding is fairly straightforward - specify it in the DCT, .g.

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gzevin

I'm a bit lost... are you using some custom process to create your DCRs? If not, and the code snippet you show is just some test script, the answer to setting the encoding is fairly straightforward - specify it in the DCT, .g.

it looks like they are writing DCRs programmatically and yet thinking that TeamSite, with some *magic* will massage DCRs for them

PaulD

No, what I'm saying is that when we click the "Save" button on the DCR it is saved as ASCII.

Now, when we insert a UTF8 only character such as a trademark symbol into the DCR and click the "save" button the DCR is written out as UTF8.

When we MODIFY the DCR and add the :utf8 encoding switch, the DCR is encoded as UTF8 correctly REGARDLESS whether there is a UTF8 only character in the DCR.

This flexibility is nice, we just want to force all DCRs to be written out as UTF8 somehow.

PaulS

ISCBorisB

No, what I'm saying is that when we click the "Save" button on the DCR it is saved as ASCII.

As Rob already asked, have you indicated UTF-8 encoding in DCT (datacapture.cfg)?
Also, have you set XML encoding attribute to UTF-8 in your generated DCRs?[html]
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