Licence problem installing TeamSite 6.5

Hello.
Yesterday I had a problem with the licence, when I was trying to install TeamSite 6.5
After installing SP2, I've asked for the TS.lic file on the interwoven site. I put it on the /etc directory and restarted the system. But the TeamSite server did not start.
I had a look to the traces, and the error was: bad host name.
My host name was on the DNS, and when pinging it, it replied.
Somewhere else, I saw that I had to modify the iw.cfg file, to refer this TS.lic file, but I didn't undertand this very well.

Should I modify something in iw.cfg file ?

Any idea will be welcome.

Thanks.

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Frederik

maybe this helps http://devnet.interwoven.com/site.fcgi/techlib/54841

Synopsis:

New licensing technology was introduced in TeamSite 6.5.0 SP2 and OpenDeploy 6.0.2 SP1 that requires correct configuration of the host name and IP domain. This article addresses how to correct several common configuration difficulties.

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Adam Stoller

Hello.
Yesterday I had a problem with the licence, when I was trying to install TeamSite 6.5
After installing SP2, I've asked for the TS.lic file on the interwoven site. I put it on the /etc directory and restarted the system. But the TeamSite server did not start.
I had a look to the traces, and the error was: bad host name.
My host name was on the DNS, and when pinging it, it replied.
Somewhere else, I saw that I had to modify the iw.cfg file, to refer this TS.lic file, but I didn't undertand this very well.

Should I modify something in iw.cfg file ?

Any idea will be welcome.

Thanks.

I don't believe you need to modify

iw.cfg

with respect to the TS.lic file (you can remove the old license settings from the iw.cfg file - but they're ignored anyway).

Just to clarify

If none of the above questions help to lead you to the solution - you should probably contact IWOV Support.

Valentine

Make sure that before generating the license, you get all the information from the following file:

$IW_HOME/install/tslicinfo.log