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OD5.6SP1 - Cannot find users via OD ADmin Server
fyyap
Hi,
I couldn't find some user ids via OD Admin Server -> User Access -> Roles
. I always receive this error message
"Unknown Server Error
An unknown error has occurred on the server.
Those users can login to Teamsite without any problem. Their ids also added to teamsite.usr, editor.uid, od-user.uid.
The platform is SUN Solaris 9, OD 5.6SP1
Appreciate if anybody encountered the same problem before can share. Thanks a lot!
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Nicholas
did you checked logs?
fyyap
may i know which log files i should check?
Nicholas
Look at base server log, if you don't find anything then you may try checking the log directory with last modified date/time. Restarting the od server or macine once may help and if it still produce the same error then contacting support will be good.
Hope this will help you
Thanks Nicholas
fyyap
Hi Nicholas,
You are right! Somehow after reboot the server, everything back to normal
Thanks a lot for your advise.
cheers