Unable to upload document to server

System

Hi Experts,

we have installed worksite mp and is experimenting with it, when we tried to upload a word document, we got a screen that says the upload is not successful. looking at the logs, we observed the following error:

Wed Nov 08 10:23:49.578: WARN [FxWorker-- port: 2946] ImFile receive - did not receive entire file from 10.2.1.122 of 524288 of 2570240 bytes transferred.
Wed Nov 08 10:23:49.578: ERROR [FxWorker-- port: 2946] ImFile receive - socket read failed.
Wed Nov 08 10:23:49.578: ERROR [FxWorker-- port: 2946] error: exception=com.imanage.cms.t1.fileserver.CmsFileServerException: File transfer failed : Incomplete file.
at com.imanage.cms.t1.fileserver.FxUploadRequest.xferMain(FxUploadRequest.java:340)
at com.imanage.cms.t1.fileserver.FxMgr$FxFerWorker.run(FxMgr.java:1226)
at com.imanage.cms.fc.base.ImThread.callRun(ImThread.java:808)
at com.imanage.cms.fc.base.ImThread.executeOneLoop(ImThread.java:931)
at com.imanage.cms.fc.thread.ThreadHWRunner.run(ThreadHWRunner.java:141)
at java.lang.Thread.run(Unknown Source)

Wed Nov 08 10:23:49.578: ERROR [FxWorker-- port: 2946] error: exception=com.imanage.cms.t1.fileserver.CmsFileServerException: File transfer failed : Incomplete file.
at com.imanage.cms.t1.fileserver.FxUploadRequest.xferMain(FxUploadRequest.java:340)
at com.imanage.cms.t1.fileserver.FxMgr$FxFerWorker.run(FxMgr.java:1226)
at com.imanage.cms.fc.base.ImThread.callRun(ImThread.java:808)
at com.imanage.cms.fc.base.ImThread.executeOneLoop(ImThread.java:931)
at com.imanage.cms.fc.thread.ThreadHWRunner.run(ThreadHWRunner.java:141)
at java.lang.Thread.run(Unknown Source)
com.imanage.cms.t1.fileserver.CmsFileServerException: File transfer failed : Incomplete file.
at com.imanage.cms.t1.fileserver.FxUploadRequest.xferMain(FxUploadRequest.java:354)
at com.imanage.cms.t1.fileserver.FxMgr$FxFerWorker.run(FxMgr.java:1226)
at com.imanage.cms.fc.base.ImThread.callRun(ImThread.java:808)
at com.imanage.cms.fc.base.ImThread.executeOneLoop(ImThread.java:931)
at com.imanage.cms.fc.thread.ThreadHWRunner.run(ThreadHWRunner.java:141)
at java.lang.Thread.run(Unknown Source)

Wed Nov 08 10:23:49.750: WARN [FxWorker-- port: 2947] ImFile receive - did not receive entire file from 10.2.1.122 of 524288 of 2570240 bytes transferred.
Wed Nov 08 10:23:49.750: ERROR [FxWorker-- port: 2947] ImFile receive - socket read failed.
Wed Nov 08 10:23:49.750: ERROR [FxWorker-- port: 2947] error: exception=com.imanage.cms.t1.fileserver.CmsFileServerException: File transfer failed : Incomplete file.
at com.imanage.cms.t1.fileserver.FxUploadRequest.xferMain(FxUploadRequest.java:340)
at com.imanage.cms.t1.fileserver.FxMgr$FxFerWorker.run(FxMgr.java:1226)
at com.imanage.cms.fc.base.ImThread.callRun(ImThread.java:808)
at com.imanage.cms.fc.base.ImThread.executeOneLoop(ImThread.java:931)
at com.imanage.cms.fc.thread.ThreadHWRunner.run(ThreadHWRunner.java:141)
at java.lang.Thread.run(Unknown Source)

Wed Nov 08 10:23:49.750: ERROR [FxWorker-- port: 2947] error: exception=com.imanage.cms.t1.fileserver.CmsFileServerException: File transfer failed : Incomplete file.
at com.imanage.cms.t1.fileserver.FxUploadRequest.xferMain(FxUploadRequest.java:340)
at com.imanage.cms.t1.fileserver.FxMgr$FxFerWorker.run(FxMgr.java:1226)
at com.imanage.cms.fc.base.ImThread.callRun(ImThread.java:808)
at com.imanage.cms.fc.base.ImThread.executeOneLoop(ImThread.java:931)
at com.imanage.cms.fc.thread.ThreadHWRunner.run(ThreadHWRunner.java:141)
at java.lang.Thread.run(Unknown Source)
com.imanage.cms.t1.fileserver.CmsFileServerException: File transfer failed : Incomplete file.
at com.imanage.cms.t1.fileserver.FxUploadRequest.xferMain(FxUploadRequest.java:354)
at com.imanage.cms.t1.fileserver.FxMgr$FxFerWorker.run(FxMgr.java:1226)
at com.imanage.cms.fc.base.ImThread.callRun(ImThread.java:808)
at com.imanage.cms.fc.base.ImThread.executeOneLoop(ImThread.java:931)
at com.imanage.cms.fc.thread.ThreadHWRunner.run(ThreadHWRunner.java:141)
at java.lang.Thread.run(Unknown Source)

Wed Nov 08 10:23:49.859: WARN [Finalizer] ImFileOutputStream, was not closed, filename=D:\app\tmcrm\interwoven\worksitemp_fs\interwoven\fxfer\IMJ48605
Wed Nov 08 10:23:49.859: WARN [Finalizer] ImFileOutputStream, was not closed, filename=D:\app\tmcrm\interwoven\worksitemp_fs\interwoven\fxfer\IMJ48606
Wed Nov 08 10:23:49.859: WARN [Finalizer] ImFileOutputStream, was not closed, filename=D:\app\tmcrm\interwoven\worksitemp_fs\interwoven\fxfer\IMJ48607
Wed Nov 08 10:23:49.921: WARN [FxWorker-- port: 2948] ImFile receive - did not receive entire file from 10.2.1.122 of 524288 of 2570240 bytes transferred.
Wed Nov 08 10:23:49.921: ERROR [FxWorker-- port: 2948] ImFile receive - socket read failed.
Wed Nov 08 10:23:49.921: ERROR [FxWorker-- port: 2948] error: exception=com.imanage.cms.t1.fileserver.CmsFileServerException: File transfer failed : Incomplete file.
at com.imanage.cms.t1.fileserver.FxUploadRequest.xferMain(FxUploadRequest.java:340)
at com.imanage.cms.t1.fileserver.FxMgr$FxFerWorker.run(FxMgr.java:1226)
at com.imanage.cms.fc.base.ImThread.callRun(ImThread.java:808)
at com.imanage.cms.fc.base.ImThread.executeOneLoop(ImThread.java:931)
at com.imanage.cms.fc.thread.ThreadHWRunner.run(ThreadHWRunner.java:141)
at java.lang.Thread.run(Unknown Source)

Wed Nov 08 10:23:49.921: ERROR [FxWorker-- port: 2948] error: exception=com.imanage.cms.t1.fileserver.CmsFileServerException: File transfer failed : Incomplete file.
at com.imanage.cms.t1.fileserver.FxUploadRequest.xferMain(FxUploadRequest.java:340)
at com.imanage.cms.t1.fileserver.FxMgr$FxFerWorker.run(FxMgr.java:1226)
at com.imanage.cms.fc.base.ImThread.callRun(ImThread.java:808)
at com.imanage.cms.fc.base.ImThread.executeOneLoop(ImThread.java:931)
at com.imanage.cms.fc.thread.ThreadHWRunner.run(ThreadHWRunner.java:141)
at java.lang.Thread.run(Unknown Source)
com.imanage.cms.t1.fileserver.CmsFileServerException: File transfer failed : Incomplete file.
at com.imanage.cms.t1.fileserver.FxUploadRequest.xferMain(FxUploadRequest.java:354)
at com.imanage.cms.t1.fileserver.FxMgr$FxFerWorker.run(FxMgr.java:1226)
at com.imanage.cms.fc.base.ImThread.callRun(ImThread.java:808)
at com.imanage.cms.fc.base.ImThread.executeOneLoop(ImThread.java:931)
at com.imanage.cms.fc.thread.ThreadHWRunner.run(ThreadHWRunner.java:141)
at java.lang.Thread.run(Unknown Source)


appreciate if any of you experts can help us on this

sabeer

Whether this error is coming when u upload the other document also??