Form creation (TS 6.5)

i have to solve this issue where in i have to create a form which the end users of a website can fill up and submit to the customer care center of the company.
Can Forms Publisher help me with this?
If yes , how should i do it?
Or,
Should i go for anyother Teamsite asscociated Interwoven product?
Please tell what to use and how to use?

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cute_guy

If i my understanding is correct, you want an html form to be displayed to the users of the website.

I think this can be acheived by using PTs.
Use PT to generate an HTML form and deploy this HTML file to the webserver using opendeploy and have links in website to pick up this html file from the webserver.

To use PT refer online help available with the teamsite server.
http://servername/iw/help/tst/pt/

I believe form publisher gives dynamic features to the DCT and does not create html files.

Frederik

If i my understanding is correct, you want an html form to be displayed to the users of the website.

I think this can be acheived by using PTs.
Use PT to generate an HTML form and deploy this HTML file to the webserver using opendeploy and have links in website to pick up this html file from the webserver.

I'm guessing the first poster is actually hoping to use Teamsite Forms as the external interface, so that outsiders can fill in forms, and the content of that form would get transfered to internal employees (customer care service). That is, using Teamsite itself as your "internet helpdesk interface" (or at least the initial input part). To my knowledge, that's a very non-typical use of Teamsite.

PS: looks like the same question as this thread: How to capture & send dynamic data entered on webpage using TPL

maddy

If i my understanding is correct, you want an html form to be displayed to the users of the website.

I think this can be acheived by using PTs.
Use PT to generate an HTML form and deploy this HTML file to the webserver using opendeploy and have links in website to pick up this html file from the webserver.

To use PT refer online help available with the teamsite server.
http://servername/iw/help/tst/pt/

I believe form publisher gives dynamic features to the DCT and does not create html files.

i havnt got a solid solution yet . cud u suggest how this can be done?

maddy

I'm guessing the first poster is actually hoping to use Teamsite Forms as the external interface, so that outsiders can fill in forms, and the content of that form would get transfered to internal employees (customer care service). That is, using Teamsite itself as your "internet helpdesk interface" (or at least the initial input part). To my knowledge, that's a very non-typical use of Teamsite.

PS: looks like the same question as this thread: How to capture & send dynamic data entered on webpage using TPL

You have understood my problem .
This link couldnt help me reach a particular solution(my problem is very similar to the one being discussed in the link). can u suggest some practicle solution for doing this either thru HTML (for form creation) or by using TS form for collecting end users queries.

homesick123

Please let me know when u find the solution. I too have to solve a similar issue.