Unable to Import asset from MediaBin (TeamSite - File -Import)

ECM Connector 2.0
TeamSite 6.5 SP2 with ECM patch
MedianBin 4.5 SP2

When I import some content from TeamSite File-> Import, I get option for Mediabin and able to browse the MediaBin Repository as well but while retrieving some file, the following error coming:

An error occurred executing command com.interwoven.ui.teamsite.ecmconnector.mediabin.ImportCommand

Details
Root cause:

java.lang.NoSuchMethodError: com.mediabin.www.MediaBinServerSoap.retrieveFile_URL(Ljava/lang/String;ILjava/lang/String;Lcom/mediabin/www/ArrayOfMBRunTimePrimitive;Z)Ljava/lang/String;
at com.interwoven.ui.teamsite.ecmconnector.mediabin.ImportCommand.importFile(ImportCommand.java:383)
at com.interwoven.ui.teamsite.ecmconnector.mediabin.ImportCommand.execute(ImportCommand.java:250)
at com.interwoven.ui.base.impl.command.CommandHandler.doExecuteCommand(CommandHandler.java:865)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:713)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:596)
at com.interwoven.ui.base.impl.command.CommandHandler.runCommandLoop(CommandHandler.java:240)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:244)
at com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:335)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:206)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Thread.java:534)

Please suggest on this.

Thanks Nicholas

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Comments

Aryan

Have you given "anonymous" access to the 'transfer' folder in the MediaBinWebService Application in IIS??? (On the machine having your MediaBin instance)

See attachment...

Nicholas

Yes, I had given the permissions. Any other cause?

Aryan

It would be great if you can post the MediaBin details along with the snapshots of the admin window having the ECM - MediaBin configurations.

Nicholas

As per suggested by manuals, I have replaced my servername only and using MediaBin guest account.

Let me know if what other related information you want?

Thanks Nicholas

cliff1

It looks like your ContentCenter webapp is picking up an older version of the MediaBin webservices api (MediaBinServer.jar). This is very likely caused by having the ECM Connector 1.1 code installed or having custom code that includes an older version of the API. The 2.0 guide says that this is not a supported configuration, but goes on to give you the manual steps to make it work if this is really needed.

The ContentCenter webapp is comprised of a series of toolkits. These toolkits are merged together on your system to build the final webapp. The merge order (also called munge order) is defined by the toolkits.xml file (located in $iwhome/local/config/lib/content_center). If two toolkits ship the same library, the one listed last in the toolkits.xml file will "win". I suspect that your toolkits.xml references the "sample_connector" or whatever you called the ECM Connector 1.1. toolkit. The best solution is to delete this line (example below) and rebuild the webapp by running "$iwhome/install/install_webapps.ipl -f content_center"

toolkit id="sample_connector" path="C:\PROGRA~1\INTERW~1\TeamSite\local\config/lib/content_center/sample_connector_out/sample_connector.tk.war"

In case it was not obvious above, the ECM Connector 2.0 code depends on some methods that are relatively new to MediBin webservice. If the older jar file is being used by the webapp, the code will hit a NoSuchMethodError when it tries to call these new methods.

-Cliff

GroupingOnAggregation2.rptdesign

Nicholas

Thanks Cliff, I think, your right, we may probably facing conflict problem, let me try removing old connector (1.1)

Thanks Nicholas

Nicholas

You were correct Cliff, it was conflict, I just removed the old connector and able to get asset from MediaBin now.

Thanks for your help

Thanks Nicholas