No selection callback defined for this hierbrowser

Hi all,

I have an issue regarding attaching the existing DCR files with a task. On the task details window, clicking on 'existing files' and then browsing thru the files to select it gives me an alert warning - 'No selection callback defined for this hierbrowser'.

Does anyone face this sort of issue earlier? All suggestions / pointers are welcome.

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blacke

One user is experiencing this problem in one workarea (TS 6.5 sp2 on Solaris 9). Originally, I thought it was the file names because she had a dollar sign in some of the filenames and when I added files other than those, it seemed ok, but this time there are no non-alphanumerics in the file names and we're getting the same fault. There is no error in any of the log files at all.

Have you had any luck with this error?

Thanks,
Eric

kaalraa

Hi Eric,

Thanks for your concern, however my issue is somewhat different from yours. I face this issue ... when i detach all files of a particular path A and try to attach the files of a different path B. If i try to attach the file again from path A... then it works fine.

Dont know the reason... might be a constraint or a bug. Have to ask support about the same.

blacke

I figured out what was happening for us, maybe it is related to your issue:

What is happening is that the directory has over 2000 files in it, and we were selecting the files before the full file browser page loaded. Before the full page is loaded, the ‘Attach Existing Files’ button is enabled (blue letters), but it shouldn’t be. So, since the files were sorted by modified date and those were the ones to be attached, as soon as the files appeared, we click them and press the ‘Attach Existing Files’ button. Hidden within the bottom of the page is an 'on_ok' function that attaches the files to the workflow, but since the full page wasn’t getting loaded, the 'on_ok' function higher up the hierarchy (hierbrowser.js) was being called instead and it was failing when it was looking for a required callback.

The only solution we have is to wait until the page completely loads before selecting the files, adding them, and clicking ‘Attach Existing Files’.