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servletd crashes
mmb
Hi
TS6.1 Sp2 , Solaris 8
On an ever increasing frequency we get servletd crashes that knock out our system.
The error in /var/adm/iwui/servletd.log is always along the lines of
An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : 11 occurred at PC=0xFF242B34
Function name=realloc
Library=/usr/lib/libc.so.1
... plus the stack trace
I see a few others on the forum have experienced this kind of behaviour.
We have tried upping the maxMemory settings for cssdk and this alieviated the problem for a while, but now it seems to have come back.
I cant trace this back to any particular user or system events as the logging does not indicate anything specific.
Any ideas ?
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Comments
chicka
Please have a check on templating.cfg file size. If it grows beyond 1.5MB then it may lead to problem because of parsing issues.
Regards,
Varun.K
kshitiz
I would recommend to open a case with IWOV. May be IW engineers can guide you best of any optimization settings to be done.
mmb
seems this is related to a bug that was patched in TS6.5 ... we are planning the upgrade now... thanks
chicka
Hi mmb,
Could you please tell me how are confirming that this is a bug???