Visual Format on TS5.0.1 Sp2

Has anyone had i.e crash everytime a html based template using visual format is closed? Is so, do you have any suggestion? We keep getting a "SysFader:iexplore" in i.e.

Alexander Correaa
alex_correa@baxter.com

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Migrateduser

What browser version are you using? We have IE6 and the version of visual formatter is known to have problems in that environment. For more info on Visual Formatter, you could visit the KB on the company's site: www.ektron.com.

One other note - although VF is not officially supported in the next patch for 5.0.1, I have heard that it works much better. That patch is supposed to be out on 3/15/02.

Migrateduser

I am also running into this problem. I am on IE 5.5 and get a fatal error everytime I close the DCT with VisualFormat on it. Sometimes it closes properly but others I get killed and have to restart IE. My Interwoven contact has raised this question to them and we are waiting for a reply.

Migrateduser

We did find a way around this issue with the help of the IW support team. However, the solution is not posted anywhere that I can find. Essentially, you have to modify the file that controls the display of the DCT such that it treats the Visual Formatter screen as a callout (rather than an embedded editor). This ensures that the client is not trying to load multiple instances of word (which is what has been causing the crashes on our end).

Anyway, if you open a case with IW and ask specifically about making VF a callout, they should be able to get you there...

Migrateduser

Check the discussion over in the Templating topic. You have to add

external-editor-inline="f"

to the field definition in datacapture.cfg. That will give you the button instead of instantiating the ActiveX object inline. See the TST Developers guide page 59 (in 5.5.2 docs) for full info.