workflow error

Hi,
i noticed that when i choose a file from a workarea and i run the default or my custom submit workflow, the files get submited then the wf window closes.
but when i do this: compare many folders in a workarea to staging, then select the list of files to submit, the submit workflow gets invoked then the files get submitted, but usually the window should close and the list of files compare will refresh to say "no difference". but in my case when i run my custom submit workflow which is regular submit task>then external task>then end task.
the workflow window here hangs and doesnt close, and i see the little error icon on the lower left corner of the teamsite window. when i double click on the error it displays what you see in the image below...

i have master access when i invoke the workflow, so can anybody tell where i am missing the proper permissions?

the external task is simple and just has one cmd which calls a perl program.
the perl program runs a windows cmd then calls back with
my($jobid) = @ARGV[1];
my($taskid) = @ARGV[2];
my $Task = new TeamSite::WFtask($taskid);
$Task->CallBack(0, 'call transformer completed');

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Comments

ccprofessional

That's a javascript error - nothing to do with your server side workflow.

Check IE security settings, try another browser, walk over to your buddie's box and try it from there or if it's a windows server, try doing the same using 127.0.0.1 from the server's browser instance.

ccprofessional

I mean, you could do the same from a *nix box too, but if you are using telnet you will be out of luck - unless you can use lynx.

CRB

That's a javascript error - nothing to do with your server side workflow.

Check IE security settings, try another browser, walk over to your buddie's box and try it from there or if it's a windows server, try doing the same using 127.0.0.1 from the server's browser instance.

i tried doing it from 127.0.0.0 and the issue still presists... the thing is that it only happens when i submit with my custom submit workflow, when i do the same but submitting with the default workflow, the window gets close and the "compare list" gets refreshed...

Adam Stoller

i tried doing it from 127.0.0.0 and the issue still presists... the thing is that it only happens when i submit with my custom submit workflow, when i do the same but submitting with the default workflow, the window gets close and the "compare list" gets refreshed...

I suggest you file a case with Support - my guess is that the mode of the GUI window when you're doing a compare is different than what it is when you aren't doing the compare - and that the workflow system (some part of it) is sending a request through the layers of html/javascript code that is trying to reference something that isn't there or something that causes the permission denied error.

CRB

i will get with the support to see what they advise, but i did the same thing on firefox, and the strange thing is that i am not experiencing this when i use firefox... is there a specific settings to set in IE for TS and javascript ? this is access denied issue when the submit workflow window tries to call an object in teamsite window (to refresh the"compare list") and it uses a JS function called iw_refresh to do that...