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ECM Connector 2.0 failure

Bill Klish

MediaBin 4.5.3
TeamSite 6.7.1
Windows 2003 EE SP1

The teamsite and mediabin servers are installed on different servers in the same windows domain. I am attempting to use the ecm connector from teamsite and import a file from TeamSite. I get the stack trace below when I try. I have setup a trusted hint value in web.config on the MB server side. I chose use the TeamSite user as the means to login. The user I am logged in is an Active Directory user that is accessible from both servers.

If I switch to use TeamSite user and then Guest and specify a non domain user the connection works between the 2 servers, so the rest of the configuration is setup correctly. We aren't using LDAP, but just active directory.

(401)Unauthorized
at org.apache.axis.transport.http.HTTPSender.readFromSocket(HTTPSender.java:630)
at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:128)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:71)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:150)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:120)
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:180)
at org.apache.axis.client.Call.invokeEngine(Call.java:2564)
at org.apache.axis.client.Call.invoke(Call.java:2553)
at org.apache.axis.client.Call.invoke(Call.java:2248)
at org.apache.axis.client.Call.invoke(Call.java:2171)
at org.apache.axis.client.Call.invoke(Call.java:1691)
at com.mediabin.www.MediaBinServerSoapStub.createTrustedClientPassword(MediaBinServerSoapStub.java:3627)
at com.interwoven.ui.teamsite.ecmconnector.mediabin.Connector.ConnectToMediaBin(Connector.java:430)
at com.interwoven.ui.teamsite.ecmconnector.mediabin.Connector.getMBServer(Connector.java:205)
at com.interwoven.ui.teamsite.ecmconnector.mediabin.BrowseCommand.execute(BrowseCommand.java:152)
at com.interwoven.ui.base.impl.command.CommandHandler.doExecuteCommand(CommandHandler.java:915)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:752)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:629)
at com.interwoven.ui.base.impl.command.CommandHandler.runCommandLoop(CommandHandler.java:234)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:163)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:204)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)

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Comments

msrinivas

Does the TS user have necessary permission in MB? Try logging in MB with the TS user id.

Bill Klish

I logged in as the same domain user in MB, and have full control at the Media Database level.

web.config has this:
[HTML]

[/HTML]

If I update the settings in TeamSite and hard code my username, domain name and password as the Guest account, it also works.

Somehow it is not getting my user id passed correctly from TeamSite (I think)

Receipt_TAT.rptdesign

msrinivas

I see a missed back-slash in the TempPath setting. I am assuming it is a typo. Can you check the permissions on TransferFolderWS?

Also, ECM Connector uses the webservice. Have you checked that your webservice installation has no issues and you have been able to do the recommended tests in the documentation?

Bill Klish

The backslash is there, it is just not rendering correctly in this forum.

I ran the web service tests and they all completed successfully.

I opened a support case last week, but still haven't heard anything....

suj

As far as the ECM 2 documentation goes, I believe it says TS & MB has to share the same LDAP, for the teamsite user login to work. In your case, you have mentioned that you are not using LDAP, so you may want to check with support if this is supported at all.

Bill Klish

Interestingly, if I hard code in the active directory user credentials for the MediaBin guest account, it works. So, something has to be off.

tracyaskam

As the previous post states, TS and MB must use the same LDAP.
So, you can configure the MB server to connect to the Active Directory as an LDAP provider. Go into the MB Enterprise Manager and fill in for the active directory and configure the LDAP provider to point to the active directory as stated in the documentation.
Tracy