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OD Error-GetPath failed

RajatChopra

Hi,
We are facing an odd error on our OD/DD deployments.
We have checked the permissions and they are valid. Has anyone else faced this error as well? Any suggestions for a resolution?

DBD: Deployment : basearea
DBD: Database Vendor set to oracle
DBD: SQL datatype for column ECM_SKU_ID is VARCHAR2(8)
DBD: SQL datatype for column LOCALE is VARCHAR2(10)
DBD: SQL datatype for column HL_SKU_ID is VARCHAR2(8)
DBD: SQL datatype for column DISPLAY_NAME is VARCHAR2(100)
DBD: SQL datatype for column START_DATE is DATE
DBD: SQL datatype for column END_DATE is DATE
DBD: SQL datatype for column DESCRIPTION is VARCHAR2(255)
DBD: SQL datatype for column FLAVOR is VARCHAR2(50)
DBD: SQL datatype for column QUANTITY is VARCHAR2(50)
DBD: SQL datatype for column SKU_SIZE is VARCHAR2(50)
DBD: SQL datatype for column LABEL_PDF_NAME is VARCHAR2(255)
DBD: SQL datatype for column DEFAULT_SKU is VARCHAR2(255)
DBD: SQL datatype for column THUMBNAIL_IMAGE is VARCHAR2(255)
DBD: SQL datatype for column SMALL_IMAGE is VARCHAR2(255)
DBD: SQL datatype for column LARGE_IMAGE is VARCHAR2(255)
DBD: SQL datatype for column ACTIVE is VARCHAR2(3)
DBD: SQL datatype for column SORT_ORDER is VARCHAR2(3)
DBD: SQL datatype for column KEYWORDS is VARCHAR2(255)
DBD: SQL datatype for column METADATA is VARCHAR2(255)
DBD: SQL datatype for column DISPLAYABLE is VARCHAR2(255)
DBD: SQL datatype for column PURCHASABLE is VARCHAR2(255)
DBD: # of columns: 21
DBD: # of primary key columns specified: 2
DBD: # of groups defined in element: 1
DBD: [Thu Dec 21 16:42:55 PST 2006] Begin executing basearea
DBD: Begin Set up the publisher thread
DBD: End Set up the publisher thread
DBD: Area VPath:/default/main/US/ProductCatalog/en/WORKAREA/Publisher
DBD: Setting up TDbSchemaAgent.
DBD: >>> Loading drivers <<<
DBD: Loading com.informix.jdbc.IfxDriver
DBD: Loading oracle.jdbc.driver.OracleDriver
DBD: Loading com.sybase.jdbc2.jdbc.SybDriver
DBD: Loading COM.ibm.db2.jdbc.net.DB2Driver
DBD: Loading sun.jdbc.odbc.JdbcOdbcDriver
DBD: url : jdbc Smiley Surprised

racle:thin:@uslaxatgdevdb.hrbl.net:1521:HLATG
DBD: login : hlatgecm
DBD: login timeout=3
DBD: Connecting to the database...
DBD: Try connecting using jdbc Smiley Surprised

racle:thin:@uslaxatgdevdb.hrbl.net:1521:HLATG...
DBD:
Connected to jdbc Smiley Surprised

racle:thin:@uslaxatgdevdb.hrbl.net:1521:HLATG
DBD: Driver Oracle JDBC driver
DBD: Version 9.2.0.1.0
DBD: Connected to [uslaxatgdevdb.hrbl.net:1521:HLATG]
DBD: SELECT * FROM USER_TABLES WHERE TABLE_NAME='IWOV_IDMAPS'
DBD: Building mappings cache...
DBD: Built mapping cache(s) successfully.
DBD: # column mappings: 0
DBD: # table mappings: 0
DBD: # view mappings: 0
DBD: # constraint mappings: 0
DBD: SELECT * FROM USER_TABLES WHERE TABLE_NAME='IWDELTRACKER'
DBD: SELECT * FROM USER_TABLES WHERE TABLE_NAME='ECM_SKU'
DBD: Table [ECM_SKU] exists.
DBD: Running deployment [basearea]
DBD: extraction type=default
DBD: tuple mode=wide
DBD: area=/default/main/US/ProductCatalog/en/WORKAREA/Publisher
DBD: /default/main/US/ProductCatalog/en/WORKAREA/Publisher/templatedata/Catalog/SKU2/data
DBD: Generate DirectoryContents start:Thu Dec 21 16:42:57 PST 2006
DBD: Generate DirectoryContents end :Thu Dec 21 16:42:57 PST 2006
DBD: ERROR:Exception occured while executing deployment [basearea]: GetPath failed -
DBD: ERROR:
com.interwoven.ju100.util.TInternalError: GetPath failed -
at com.interwoven.ju100.util.TFileSystemElement.GetRelativePath(TFileSystemElement.java:164)
at com.interwoven.dd100.dd.TCustomDCRTupleProducer.AddFSE(TCustomDCRTupleProducer.java:382)
at com.interwoven.dd100.dd.TCustomDCRTupleProducer.EnumerateFiles(TCustomDCRTupleProducer.java:227)
at com.interwoven.dd100.dd.TCustomDCRTupleProducer.(TCustomDCRTupleProducer.java:188)
at com.interwoven.dd100.dd.TGenericXmlTupleProducer.GetTupleProducer(TGenericXmlTupleProducer.java:109)
at com.interwoven.dd100.dd.TGenericXmlTupleProducer.(TGenericXmlTupleProducer.java:98)
at com.interwoven.dd100.dd.TAgentClient.DoOneTeamSiteSource(TAgentClient.java:744)
at com.interwoven.dd100.dd.TAgentClient.DoTeamSiteSources(TAgentClient.java:508)
at com.interwoven.dd100.dd.TAgentClient.DoOneDeployment(TAgentClient.java:295)
at com.interwoven.dd100.dd.TAgentClient.Go(TAgentClient.java:183)
at com.interwoven.dd100.dd.IWDataDeploy.Go(IWDataDeploy.java:545)
at com.interwoven.dd100.dd.TDASThread.ProcessItem(TDASThread.java:203)
at com.interwoven.dd100.dd.TDASThread.run(TDASThread.java:128)

DBD: Error occured in area outside TDbAgent consumer (explicit rollback initiated)
DBD: Stat for group [SKU]:
DBD: -----------------------------------
DBD: Rows inserted : 0
DBD: Rows updated : 0
DBD: Rows deleted : 0
DBD: Rows failed : 0
DBD: Rows rolled back : 0
DBD: Rows skipped : 0
DBD: -----------------------------------
DBD: JNDI Classpath for Publisher:

\Programs\Interwoven\OpenDeployNG\openjms\lib\exolabcore-0.3.7.jar;D:\Programs\Interwoven\OpenDeployNG\openjms\lib\openjms-client-0.7.6.1.jar
DBD: SetContextClassLaoader
DBD: Got a new InitialContext javax.naming.InitialContext@e2bc8d
DBD: Got TopicConnectionFactory org.exolab.jms.client.JmsTopicConnectionFactory@1e3d24a
DBD: TopicConnection org.exolab.jms.client.JmsTopicConnection@1581b9f
DBD: Got Topic Interwoven-true
DBD: Created Publisher org.exolab.jms.client.JmsTopicPublisher@779dce
DBD: Rollback database [uslaxatgdevdb.hrbl.net:1521:HLATG]...
DBD: Deployment[basearea]
DBD: -----------------------------------
DBD: DCRs inserted : 0
DBD: DCRs updated : 0
DBD: DCRs deleted : 0
DBD: DCRs failed : 0
DBD: DCRs rolled back : 0
DBD: DCRs skipped : 0
DBD: -----------------------------------
DBD: Started : Thu Dec 21 16:42:55 PST 2006
DBD: Shutting down DDD PublisherThread
DBD: Finished: Thu Dec 21 16:43:05 PST 2006
DBD:
### IWDataDeploy DONE ###

DBD:
### Sending result ###

ENG: 2006-12-21 16:43:05 PST GMT-08:00 Database deployment execution returned 0

ENG: 2006-12-21 16:43:05 PST GMT-08:00 <<< Completed database deployment Invocation>>>

ENG: 2006-12-21 16:43:05 PST GMT-08:00 doTask returned 0

ENG: 2006-12-21 16:43:05 PST GMT-08:00 Setting final state to TASKDONE

ENG: 2006-12-21 16:43:05 PST GMT-08:00 Manifest path is

/Programs/Interwoven/OpenDeployNG/log/core/ProductCatalog/src.SKU2_dd.basearea.USLAXCMSDEV.to.database.log.mf

ENG: 2006-12-21 16:43:05 PST GMT-08:00 Got Manifest object com.interwoven.od.adapter.delivery.base.IWODManifest@ba2b6b

ENG: 2006-12-21 16:43:05 PST GMT-08:00 fHasFailedItems is set to false

ENG: 2006-12-21 16:43:05 PST GMT-08:00 Published leg event depUuid=[5cc6ed30-9155-11db-9e86-cfdf02bf73e4] legLabel=[database] nextUuid=[null] nextDep=[null]
ENG: 2006-12-21 16:43:05 PST GMT-08:00 Job ID=m1 Deployment leg=database Elapsed Time=9750 ms <<<
ENG: 2006-12-21 16:43:05 PST GMT-08:00 End logfile [D:\Programs\Interwoven\OpenDeployNG\log\core/ProductCatalog\src.SKU2_dd.basearea.USLAXCMSDEV.to.database.log]

TS - 6.7.1
OD - 6.1
OS - Win2k3

Thanks,
Rajat

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Comments

Adam Stoller

Hi,
We are facing an odd error on our OD/DD deployments.
We have checked the permissions and they are valid. Has anyone else faced this error as well? Any suggestions for a resolution?

[...]
DBD: ERROR:Exception occured while executing deployment [basearea]: GetPath failed -
DBD: ERROR:
com.interwoven.ju100.util.TInternalError: GetPath failed -
at com.interwoven.ju100.util.TFileSystemElement.GetRelativePath
[...]
TS - 6.7.1
OD - 6.1
OS - Win2k3

Did you set the "teamsite.version:" entry in the ODHOME/etc/deploy.cfg file?

Technically it should be set to 6.7.1 in this case, but there's a possible bug which indicates that it may need to be set to 6.5.0 instead (check with Support about this)

Once you set the value - you need to restart the OD base server process in order for it to take effect.

blacke

We also the experience the same problem occasionally and I'm currently trying to troubleshoot the root cause, but it seems to be related to access to the teamsite store. We have some regular deployments that are normally fine when trying to do datadeploys of DCR content but occasionally fail with the GetPath error you describe. It seems to precurse regular deployment failures from teamsite areas after the datadeployment failures, since within a few hours of the original datadeploy failure, all deployments from the teamsite store will fail but deployments from other file areas are still ok. The only solution that seems to work is a restart of opendeploy.

We do have the teamsite version set to 6.5 in deploy.cfg.
OD - 6.1.0
TS - 6.5 sp 2
OS - Solaris
DB - Oracle 9

I'll be upgrading the OD base to 6.1.1 next week, maybe that will help.

new_report.rptdesign

new_report.pdf

pdasarat

As Ghoti mentioned, you need to set the teamsite.version entry in your deploy.cfg to get around this issue

Pradeep

blacke

As Ghoti mentioned, you need to set the teamsite.version entry in your deploy.cfg to get around this issue

Pradeep

As I mentioned, we do have it set correctly.

nipper

Are you doing filesystem deployments or ts deployments ? What is the path you are using ? Can you post your .cfg file ?

RajatChopra

Are you doing filesystem deployments or ts deployments ? What is the path you are using ? Can you post your .cfg file ?

Hi All,
We have been working with Support and they have recommended setting the version as 6.7.1.

The data deploy is using ts deployments and not filesystem.
We are already using OD 6.1.1, so I dont know what further patches/upgrades can be installed to correct this.

Please dont mind me asking this question, but which cfg file do you need from me?

-Thanks
Rajat

nipper

If it is not the 6.7.1 issue, post the deployment.xml file you are using.

RajatChopra

If it is not the 6.7.1 issue, post the deployment.xml file you are using.

Hi Nipper,
The deployment descriptor is attached.

Thanks,
Rajat

RajatChopra

Just tried another deployment without changing any parameters, and it caused OD to shutdown. The logs are not showing anything out of place, but it has spewed this file indicating a memory heap exception. The file is attached.

Anything i am missing here?

-R