Servlet Engine didn't come up after TeamSite 6.7.1 install

Hi,

We installed TeamSite 6.7.1 on Solaris 10 (Sun Fire T1000) server. Installation was successful; but after the server reboot the servlet engine didn't come up.

When I try to login, it says…

“The Interwoven Web Daemon was unable to contact the Interwoven Servlet Engine. The Interwoven Servlet Engine may be down, or running on an unexpected host or port.”

Attached is the error recorded in servletd.log file...

Any idea what could be the problem?

Thanks,
Sreedhar

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Comments

pdasarat

Did you install TeamSite service monitor utility?. If you have installed you need to have the service monitor running. From your logs look like the TeamSite Utility daemon has failed to start. Check the status the utild service and then restart your servletd service.

Pradeep

Valentine

SEVERE FAILURE: Server stopping because connection to utild cannot be opened.

Is your utility daemon running?

pdasarat

Yes I have my utility daemon running.

sreedhardasari

Thanks for your response guys. Issue has been resolved.

Reason is...

We have a Cryptographic Accelerator installed on our system so it was looking first to see that it can match up with a cryptographic security provider in /iw-home/tools/java/jre/lib/security/java.security file. It seems, if another security provider is in the prime position then it will cause a problem.

Solution is...

Changed the priority of SunJCE security provider to 1 in java.security file.

security.provider.5=com.sun.crypto.provider.SunJCE

to:

security.provider.1=com.sun.crypto.provider.SunJCE

Hope this is helpful.

- Sreedhar

Migrateduser

Hi Shreedhar

Good Info.

Can you provide more insight about the accelerators?