Problem restarting OD services using Perl script

I have a simple perl script that does stopping and starting Open Deploy
services. However, I encountered error message ie ie. NET HELPMSG 3521 and this message indicate that "The *** service is not started) while starting the OD service using net start iwod60 command.

Open Deploy is running on version 6.0.2

Below is my perl script:

#!C:\iw-home/iw-perl/bin/iwperl

my $output;
my $od_cmd = "net stop iwod60";

# Stop OD services
$output =`$od_cmd`;
print("Waiting 5 seconds... \n\n");
sleep(5);

# Start OD services
$odcmd = "net start iwod60";
$output =`$od_cmd`;

Attached is the screenshot of the error

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Comments

nbwoven

Is this on 2000 or 2003 ?

nbwoven

Do you get anything in the Event Logs ?

Adam Stoller

I have a simple perl script that does stopping and starting Open Deploy
services. However, I encountered error message ie ie. NET HELPMSG 3521 and this message indicate that "The *** service is not started) while starting the OD service using net start iwod60 command.

Open Deploy is running on version 6.0.2

Below is my perl script:

See modifications to simple script below - which may help to shed some light on the issue:QUOTE=yoonwei]

#!C:\iw-home/iw-perl/bin/iwperl
use strict;
use warnings;
[color=red]# get used to putting the above two lines into your scripts - best practice[/color]
my $output;
#my $od_cmd = "net stop iwod60";
# this is a trivial command, no need to define it and then redefine it
# Stop OD services
warn "Stopping OD Service ...\n";
 $output =qx(net stop iwod60 2>&1);
warn("$output\nWaiting 5 seconds... \n\n");
 sleep(5);

# Start OD services
warn "Starting OD Service ...\n";
#$odcmd = "net start iwod60";
 $output =qx(net start iwod60 2>&1);
warn "$output\nDONE (though you may still have to wait a bit ...)\n";
[/QUOTE]The above changes should help to make it clear where/when the error is occurring.

yoonwei

The enhanced perl script having problem while stopping OD service. How do i verify further? I'm running on window 2003 server Ent Edition

The following is the output message:

Stopping OD Service ...
The Interwoven OpenDeploy 60 Service service is stopping........
The Interwoven OpenDeploy 60 Service service could not be stopped.

Waiting 5 seconds...

Starting OD Service ...
The Interwoven OpenDeploy 60 Service service is starting.
The Interwoven OpenDeploy 60 Service service was started successfully.

DONE (though you may still have to wait a bit ...)

Adam Stoller

The enhanced perl script having problem while stopping OD service. How do i verify further? I'm running on window 2003 server Ent Edition

The following is the output message:

Stopping OD Service ...
The Interwoven OpenDeploy 60 Service service is stopping........
The Interwoven OpenDeploy 60 Service service could not be stopped.

Waiting 5 seconds...

Starting OD Service ...
The Interwoven OpenDeploy 60 Service service is starting.
The Interwoven OpenDeploy 60 Service service was started successfully.

DONE (though you may still have to wait a bit ...)

This is a different error message than you reported to begin with, and it appears that it's starting just fine even if it's having problems stopping - but I suggest taking a close look at the ODHOME/od.log and ODHOME/log/hostname_odbase.log (or _odrcvr.log for a receiver).