New Form error

work4u

I am running TeamSite 6.7.1 on Windows 2003 and everything was working great. I decided to install LiveSite 2.2.1 not knowing that it was not supported for this version of TeamSite. After that I uninstallted LiveSite using the add/remove program and it was successfully uninstalled.
Now I am able to login to TeamSite and perform other functions successfully, but if I try to create new DCR or try to edit an existing one I get the following error:

Root cause:
null



Details...

java.lang.NoClassDefFoundError
at com.interwoven.ui.datacapture.external.AbstractDCRDocumentBuilder.buildDocument(AbstractDCRDocumentBuilder.java:125)
at com.interwoven.ui.formspub.datacapture.DCRPredicate.buildDCRDocument(DCRPredicate.java:191)
at com.interwoven.ui.formspub.datacapture.NewDCRPredicate.execute(NewDCRPredicate.java:63)
at com.interwoven.ui.formspub.datacapture.NewDCRCommand.execute(NewDCRCommand.java:325)
at com.interwoven.ui.base.impl.command.CommandHandler.doExecuteCommand(CommandHandler.java:915)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:752)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:629)
at com.interwoven.ui.base.impl.command.CommandHandler.runCommand(CommandHandler.java:419)
at com.interwoven.ui.base.impl.command.CommandCallbackContextImpl.callback(CommandCallbackContextImpl.java:45)
at com.interwoven.ui.base.wizard.WizardCommand.execute(WizardCommand.java:115)
at com.interwoven.ui.base.impl.command.CommandHandler.doExecuteCommand(CommandHandler.java:915)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:752)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:629)
at com.interwoven.ui.base.impl.command.CommandHandler.runCommandLoop(CommandHandler.java:234)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:163)
at com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:263)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:204)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)

Has any one encounter this issue and or have any idea on how to resolve it. Your help is greatly appreciated. I would like not to reinstall TeamSite again.

Thanks!

Adam Stoller

I am running TeamSite 6.7.1 on Windows 2003 and everything was working great. I decided to install LiveSite 2.2.1 not knowing that it was not supported for this version of TeamSite. After that I uninstallted LiveSite using the add/remove program and it was successfully uninstalled. Now I am able to login to TeamSite and perform other functions successfully, but if I try to create new DCR or try to edit an existing one I get the following error: ... Has any one encounter this issue and or have any idea on how to resolve it. Your help is greatly appreciated. I would like not to reinstall TeamSite again. Thanks!

I suggest contacting IWOV Support immediately - whether or not someone else here ran into what you did - the official response and resolution is worth getting.

You should also report it as a bug if the two products interact in such a way - the installers should not allow an incompatible product (of IWOV's) to be installed like that.