Issue with modifying a role for existing TS user in 6.7.1

anisha

Has anyone encountered any of these issues:

Scenario 1:
a) UserA has been assigned a TS Master role.
b) UserA logs into Teamsite: Sees Administration Tab along with Content and Workflow tabs, able to access all Branches and Workareas
c) Now UserA has been removed to be a TS Master [by unchecking the TS Master Role check box]; Re-assigned to be only a TS Editor (or any role other than Master basically)
d) do iwreset
e) Now UserA logs into Teamsite: Still sees Administration Tab. However userA can access only the Branch/workareas he has permissions to (i.e., UserA is part of the workarea group for sharing and has a role assigned on the branch)

Issue: Is there a reason why UserA is still seeing Administration Tab even though the user does not have Master role?

Scenario 2:
a) UI preference for UserB has been changed from "Standard" to "Standard Only".
b) UserB logs into Teamsite and can still switch between standard and professional interfaces [using the link in the upper right hand corner].

Issue: Is there a reason why UserB is still able to switch between the two interfaces even if set to standard interface only.

The above two scenarios do not seem to be an issue if I do "iwreset -a" and wait for few mins. This leads me to thinking that user information is being cached somewhere other than iwcache.xml (which gets refreshed on just iwreset). Any ideas?

Thank you!

Adam Stoller

Has anyone encountered any of these issues: Scenario 1: a) UserA has been assigned a TS Master role. b) UserA logs into Teamsite: Sees Administration Tab along with Content and Workflow tabs, able to access all Branches and Workareas c) Now UserA has been removed to be a TS Master [by unchecking the TS Master Role check box]; Re-assigned to be only a TS Editor (or any role other than Master basically) d) do iwreset e) Now UserA logs into Teamsite: Still sees Administration Tab. However userA can access only the Branch/workareas he has permissions to (i.e., UserA is part of the workarea group for sharing and has a role assigned on the branch) Issue: Is there a reason why UserA is still seeing Administration Tab even though the user does not have Master role?

I believe that the user in question has administer rights - and thus can see the Administration Tab, but they only have administer rights on some of the branches / workareas -- play around with the iwaccess CLT and you should be able to figure it out.

Scenario 2: a) UI preference for UserB has been changed from "Standard" to "Standard Only". b) UserB logs into Teamsite and can still switch between standard and professional interfaces [using the link in the upper right hand corner]. Issue: Is there a reason why UserB is still able to switch between the two interfaces even if set to standard interface only. The above two scenarios do not seem to be an issue if I do "iwreset -a" and wait for few mins. This leads me to thinking that user information is being cached somewhere other than iwcache.xml (which gets refreshed on just iwreset). Any ideas? Thank you!

You're saying that after you changed the user's profile to "Standard Only" you did an "iwreset" and it didn't affect the users view (after refreshing their browser window)? Perhaps they would have to logout and login again in order for the change to take place since it is likely to be stored in their session cookie.