TeamSite AdminUI error

When I logon to TeamSite admin ui, http://server-name/iw/tsadmin/main gives the error type 500 as in the attachment. Also, after we recycle TeamSite, many users are denied access to TeamSite with the message "Wrong username/password". At present we resolve this issue by rebooting the AIX box
If anyone encountered this kind of issue in the your env. , pl. post a soln.

TS 6.1/AIX 5.2

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aby_sam

Folks!!! anyone encountered this in the past!!!

TestReport.rptdesign

Sailesh

When I logon to TeamSite admin ui, http://server-name/iw/tsadmin/main gives the error type 500 as in the attachment. Also, after we recycle TeamSite, many users are denied access to TeamSite with the message "Wrong username/password". At present we resolve this issue by rebooting the AIX box
If anyone encountered this kind of issue in the your env. , pl. post a soln.

TS 6.1/AIX 5.2

Firstly the attachment is missing.. But message 500 means Server Error, so your Teamsite serivces were not up when you typed in the URL.

Regarding the second issue, what type of user authentication you are using, are you using LDAP or network accounts?

aby_sam

Thanks Sailesh for that reply...

Didn't notice that my prev. attachment upload was rejected due larger file size. So I 'm just pasting the error below.
Our TS content server is up and running, however the TS admin UI has this error 500.

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.apache.jasper.JasperException: Unable to compile class for JSP

An error occurred at line: -1 in the jsp file: null

Generated servlet error:
[javac] Since fork is true, ignoring compiler setting.
[javac] Compiling 1 source file
[javac] Since fork is true, ignoring compiler setting.
[javac] Can't find libjvm.a

at org.apache.jasper.compiler.DefaultErrorHandler.javacError(DefaultErrorHandler.java:130)
at org.apache.jasper.compiler.ErrorDispatcher.javacError(ErrorDispatcher.java:293)
at org.apache.jasper.compiler.Compiler.generateClass(Compiler.java:353)
at org.apache.jasper.compiler.Compiler.compile(Compiler.java:370)
at org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:473)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:190)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:295)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:432)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:356)
at com.interwoven.teamsite.admin.ForwardServlet.doGet(ForwardServlet.java:85)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at com.interwoven.framework.base.FrameworkServlet.service(FrameworkServlet.java:66)
at com.interwoven.framework.auth.AuthServlet.service(AuthServlet.java:96)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2415)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:223)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:594)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:392)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:565)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:619)
at java.lang.Thread.run(Thread.java:513)

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