Grouptask with Email

I'm having issue with Grouptask and email. My workflow definition is

Usertask -> Send email to Group -> GroupTask -> [Approve/Reject] -> [Approve goes to Production] & [Reject goes back to usertask].

I get the first email sent to all the all members of the grouptask, and the during the grouptask if someone takes ownership and rejects the content, the second email after the usertask is sent only to the person who has taken the ownership. I have give retainowner="f" but no luck. Do I explictly run a external script iwuntaketask to release the ownership?.

I'm in Solaris 9 with TS 6.5 SP3.

Any help would be appericated!!!

I'm using template based email with iw_solution_email.ipl

Pradeep

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Sailesh

How are you sending the mail to the group, as grouptask is after the email?

vinayak_kumbhar

As you made the RetainOwner=f.
Pls check for this --

RetainOwner After a group task has had someone take ownership of the first time,
setting this to "Yes" causes the group task to behave similar to a user task by
retaining the same owner from that point on.
For example, if you loop back to an previous task and once again transition
to that task, it will be considered as transitioning to the person who first
claimed ownership of the task and not go back into a “shared by pool”
waiting for someone to claim ownership again.

Adam Stoller

I'm having issue with Grouptask and email. My workflow definition is

Usertask -> Send email to Group -> GroupTask -> [Approve/Reject] -> [Approve goes to Production] & [Reject goes back to usertask].

I get the first email sent to all the all members of the grouptask, and the during the grouptask if someone takes ownership and rejects the content, the second email after the usertask is sent only to the person who has taken the ownership. I have give retainowner="f" but no luck. Do I explictly run a external script iwuntaketask to release the ownership?.

I'm in Solaris 9 with TS 6.5 SP3.

Any help would be appericated!!!

I'm using template based email with iw_solution_email.ipl

Pradeep

I think you may want to have the usertask (that comes before the email that comes before the grouptask) do a reset of the grouptask - something like:

...
<usertask ...>
  ...
  <resets>
    <reset v="grouptaskname"/>
  </resets>
  ...
</usertask>
...

or via TeamSite::WFconstructor ...

...
declare_task(...,
             type="usertask",
             ...
             resets = ("grouptaskname"),
             ...
);

Note - I'm not sure about the WFconstructor piece there - the doc says that it's "a list" - but it might be "a reference to a list" - in which case - just change the '(' ... ')' above to '[' ... ']' and it should work.

pdasarat

Previously I tried giving resets too but it resets the state of the GroupTask but the owner remains the same, untill the grouptask gets activated again. Here is the sequence of steps that I monitored

First time Group task -> "No User"
Ownership Taken on the Group task -> "User Name"
After Group task transitions -> "User remains the same"
Second Time Group task -> "No User"

So just before the Group task is activated the owner is reset. But anyways what I have done now is after

Group task -> External Task -> User task

The external task is a simple script of "GetTaskbyName" of the grouptask name and then I ran UntakeTask on the group task.

I'm attaching the file for someone else reference.

Pradeep