Approve/Reject task by a non-TeamSite user

Vid

Hi all

The workflow I am analyzing, contains several review tasks. The review task is called from an email sent to the reviewer with the below given link :

http://'TSServer'/iw-cc/iw.ccpro.review_form?job_id=120292&task_name=ApproveRequest.

In the above command, ApproveRequest is the name of one of the several review tasks in the workflow.

The parameters job_id and task_name change for each job and review task respectively. For one particular review task though, an un-authenticated TeamSite user must be able to approve/reject.

Any help on how this can be achieved or where to start even would be appreciated.

Thanks in advance for all yr time and patience

Adam Stoller

Hi all The workflow I am analyzing, contains several review tasks. The review task is called from an email sent to the reviewer with the below given link : http://'TSServer'/iw-cc/iw.ccpro.review_form?job_id=120292&task_name=ApproveRequest. In the above command, ApproveRequest is the name of one of the several review tasks in the workflow. The parameters job_id and task_name change for each job and review task respectively. For one particular review task though, an un-authenticated TeamSite user must be able to approve/reject. Any help on how this can be achieved or where to start even would be appreciated. Thanks in advance for all yr time and patience

You did not mention the version of TeamSite you are using (including patch and service pack information) nor the platform / OS upon which it is running (also including patch and service pack information as appropriate)

The URL you're showing is not an officially supported 6.x CCI URL -- which can be found in the

Interwoven User Interface Customization Guide

- but which apparently only officially supports the

transitiontask

URL for cgitask's -- I thought there was one for being able to transition usertask's (and/or taken grouptask's) too, but I don't see it documented right now.

Some folks have taken to writing their own CGI scripts that they can redirect users to from their emails and have the CGI script get passed all the parameters it needs to be able to interact with the workflow - but unless you're authenticated to TS within that browser sessions, you'll probably have to go through a login screen first -- and thus you would not be able to do this as an unauthenticated non-TS user.

I believe at one time Smitty77 had conjured up some mailbox processing script that would process emails sent by other emails to take care of transitioning tasks -- it was something like where the first email would list the transitions possible, and clicking on one of them would then send an email with as much information embedded within it as possible - to a polled mailbox - where it would then get processed by a daemon that had some sort of authentication within TS and could utilize the information within the email to perform the desired transition on the targeted task. However, I don't remember the details of what he posted and am not sure I can find it anymore.

I don't believe there is any [officially supported] mechanism for non-authenticated / non-TS-users to transition a workflow through email -- but feel free to check with Support.