In workflow notification email, We want the actual user name to be shown in the email.
Example:
in the scenario where
S01tdi123\tm_products_editor is
Pang Wai Kong, and
S01tdi123\tm_products_author is
Shaun Lee.
Upon submission of DCR, an email will be send to editor. In the email, it should displayed something like shown in
Figure 1, but instead of that, the email we receiving shows something like
Figure 2, which is not what we are expecting.
Figure 1
Figure 2We are using TeamSite OOTB iw_solution_email.ipl, and We've done the following configuration:
[iw.cfg]
email_mapping_file=D:\app\tmcrm\Interwoven\TeamSite\local\config\wft\solutions\email_map.cfg
[configurable_author_assignment.cfg]
email_notification_to_author=yes
email_notification_to_reviewer=yes
[email_map.cfg]
<user name="editor1" fullname="TeamSite Editor" email="wai.kong.pang@accenture.com"/>
<user name="author1" fullname="Pang Wai Kong" email="wai.kong.pang@accenture.com"/>
can someone please enlighten me?
