Approve/Reject buttons in e-mail

Hi

Please tell how I can add Approve/Reject buttons in e-mails that are sent to the approver after a certain task.

Thanks

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Pawan

Hi

Please tell how I can add Approve/Reject buttons in e-mails that are sent to the approver after a certain task.

Thanks

You can add two links in your mail content for two hyperlink words say Approve and Reject and send values in the url for tracking the desired action.
This has to in HTML mail format.

HTH

kaalraa

Hi

Please tell how I can add Approve/Reject buttons in e-mails that are sent to the approver after a certain task.

Thanks

Better option would be to have 2 separate links within your mail content and use iwinstantiator.cgi to call a cgi file with param as either approve/reject.

wild123

You can add two links in your mail content for two hyperlink words say Approve and Reject and send values in the url for tracking the desired action.
This has to in HTML mail format.

HTH

This is being done through template based e-mailing ie. using iw_solution_mail_custom.ipl in the external task. In the ccmail_htmlbody.tpl what changes should I make so that I get two buttons for Approve and Reject?

Ex.JPG

kaalraa

This is being done through template based e-mailing ie. using iw_solution_mail_custom.ipl in the external task. In the ccmail_htmlbody.tpl what changes should I make so that I get two buttons for Approve and Reject?

If you need to customise your mail, then you SHOULD use the custom scripts being used for instead of the default mail functionality.

Although, could you please get clear about your requirements... as you need 2 buttons in your mail content or in TPL... which generates the content??

Adam Stoller

If you need to customise your mail, then you SHOULD use the custom scripts being used for instead of the default mail functionality.

Although, could you please get clear about your requirements... as you need 2 buttons in your mail content or in TPL... which generates the content??

TPL here refers to the PT used by the iw_solution_email.ipl script to generate the mail (not the content) - If you cannot find a solution email PT that already provides this functionality (I thought there was some) - then you have to create your own - which is a development task, looking at examples in local/config/wft/solutions, the UI Customization Guide and various posts within the DevNet forums.

pdasarat

There would be _htmlbody.tpl in your solutions directory. You need to decide in which step you would want to have "Accept/Reject" buttons. At the end of the *_htmlbody.tpl you need to add this code

[HTML] $iw_param{label} = "Accept"; $iw_param{href} = "/iw-cc/command/iw.ccpro.task_details_transition_task?done%5fpage=/iw-cc/teamsite/common/close%5fwindow.html&transition=Accept&full_redirect=true&do_transition=true&taskid=" . iwpt_dcr_value('user_task@id'); $iw_param{label} = "Reject"; $iw_param{href} = "/iw-cc/command/iw.ccpro.task_details_transition_task?done%5fpage=/iw-cc/teamsite/common/close%5fwindow.html&transition=Reject&full_redirect=true&do_transition=true&taskid=" . iwpt_dcr_value('user_task@id');

[/HTML]

You need to make sure the transition name is correct in the URL. Though they is not direct CC URI for accept & reject transitions. This one get's the work done. I modified the close_window.html to show a pop-up that the transition was successful.

Hope this helps.

-Pradeep

wild123

$iw_param{label} = "Reject"; $iw_param{href} = "/iw-cc/command/iw.ccpro.task_details_transition_task?done%5fpage=/iw-cc/teamsite/common/close%5fwindow.html&transition=Reject&full_redirect=true&do_transition=true&taskid=" . iwpt_dcr_value('user_task@id'); 
There would be _htmlbody.tpl in your solutions directory. You need to decide in which step you would want to have "Accept/Reject" buttons. At the end of the *_htmlbody.tpl you need to add this code

[HTML] $iw_param{label} = "Accept"; $iw_param{href} = "/iw-cc/command/iw.ccpro.task_details_transition_task?done%5fpage=/iw-cc/teamsite/common/close%5fwindow.html&transition=Accept&full_redirect=true&do_transition=true&taskid=" . iwpt_dcr_value('user_task@id'); 
[/HTML]

You need to make sure the transition name is correct in the URL. Though they is not direct CC URI for accept & reject transitions. This one get's the work done. I modified the close_window.html to show a pop-up that the transition was successful.

Hope this helps.

-Pradeep

Hi Pradeep
Thanks a lot for the help.It worked .The problem was arising because of wrong URI . Could you please tell how to locate the correct URI for Accept and Reject tabs?
We tried the code that you've given ,it works only when Accept is changed to Approve. Could you please tell the reason !
Thanks , once again.

pdasarat

Check in your wft the name of the transition. Maybe your transitions are named is Approve and Reject.

wild123

Check in your wft the name of the transition. Maybe your transitions are named is Approve and Reject.

Yup , may be thats the problem. What bout the values of hrefs, how to locate them?