External Task Fails

I am doing a Simple external task thing to send out emails.

I have tasks A, B, C and D to say

B&C are two tasks which run in parallel after task A is completed once B and C are completed it procedes to task D. Here is a snippet which is failing. Please let me know where am i going wrong?

Thanks

[html]

owner="__TAG__('iw_user');"
description="Please complete Success email task">

__INSERT__(get_cmd("iw_solution_email.ipl", "First_Conf_Email"));
__INSERT__(get_cmd("iw_solution_email.ipl", "Second_Conf_Email"));

[/html]

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Comments

Bhargav Coca

Error is as follows in the picture attached.

nipper

I have never put 2 commands in the external task, you should check the DTD to see if more than one are allowed.

Remove 1 and see if it works.

Then add another external task.

Also you are just putting the command in there, it does not look like the XML snippet that is required

[html]

[/html]

HTH

Andy

Bhargav Coca

Thanks andy, you are right, according to DTD, having two commands is not permitted, I guess the only way to accomplish this is to use arrays to pass the user info to external task.

The other way is to have a Concurrent task rather than having parallel tasks.

I am gonna try both ways.

Thanks

Please let meknow if you have a better solution.

nipper

No better idea but do this: put a timeout in the command (actually put timeouts in all your external tasks) have them go to an email task to an admin, then to an admin task where the admin can restart it or terminate it. When I visit a site, invariably I see hundreds or thousands of jobs stalled in external tasks that failed for one reason or another. The timeout will catch every last one. Of course proper perl coding and callbacks certainly help provide reasons jobs failed.

Don't forget to wrap the command in the XML.

HTH

Andy

Adam Stoller

Thanks andy, you are right, according to DTD, having two commands is not permitted, I guess the only way to accomplish this is to use arrays to pass the user info to external task.

The other way is to have a Concurrent task rather than having parallel tasks.

I am gonna try both ways.

Thanks

Please let meknow if you have a better solution.

If you're willing to work on the code a bit - you can add additional task-variables and have the script loop through those variables to send out multiple pieces of email or some such, through a single invocation of the command.