problem in teamsite search

hi,
i am getting error as

"An error occurred communicating with the search server: The search manager is unable to contact the index manager."

the index service is getting stpped each time i click search button.

hence search is not getting connected to index service.

also event subsystem service is also not getting started due to some error.

please help regarding this.

(teamsite 6.5 SP1, search 1.0.0 with SP1, windows 2000 server OS)

thanks in advance...

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Comments

Pawan

Hi Nikunj,
Was the index manager running before you start search ?
Just try this CLT iwndxmgrstatus, and it should return you ACTIVE if the index service is up and running. Can you tell about any configuration settings changes for search ?

CRB

also i think you have to get event subsystem service runing before the index services.. so just figure out what is wrong with the event subsystem by checking out the log file iwhome/local/logs/eventsubd_err.log or maybe post that log entry on here for others to help you with it. once you fix the event subsystem, the indexmanager might get fixed too...

dtheimer

As Chris said the Event Subsystem needs to be running for search to work. So Start there. There is a log for the Event Subsystem. What error is listed there? What type of event subsystem are you using: Default or Relational?

Migrateduser

Or just to test search put the following property in search.properties to false.

# Event-based updates are enabled
iw.index.events.enable=false

This makes the search independent of the eventsubsystem at the cost of loosing the ability of updating the index for the newely submitted files in TS.

If by any chance you are using flat file DB for the event subsystem, remove this and try to get RDBMS plugged in.

nikhil_palav

org.exolab.jms.server.FailedToCreateServerException: org.exolab.jms.config.ConfigurationFileException: Error occured in C:\TeamSite\iw-home\eventsubsystem\conf\jmsconfignew.xml java.lang.NumberFormatException: For input string: "_PORT_"

This is wht the log file states when we are not able to start the event subsystem.

-nikunj

Migrateduser

_PORT_ variable has not been filled in the jmsconfignew.xml.
Try this in the config file
Optional. This represents the default configuration
TcpConfiguration port="3030" jndiPort="3035"