Logging into WorkSite MP

hi,
while logging on to the worksite MP. what ever user id n pwd i give is not acception. it throws an error stating..

" Your login attempt has been unsuccessful. WorkSite MP did not recognize your name and password combination. If this problem persists, please contact your support staff."

please anyone help me this regard as im not able to proceed further.

Note:All the services are up and im using the same user id n pwd throught the installation.

Please clarify on this section too:
1. Is the password field characters length restricted. because when i enter a password say abcd12345 it takes only abcd123
2. which UID and Password should be given here (it says matched to Configuration Manager in the pdf)
3. what should be given in the Domain Field.

Its very hectic doing again and again please some one find me a solution if any one as faced same like this.

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Comments

Migrateduser

Have you set up trustees->realms in your Library manager?

intervowen

Hi,
yes i did set the trustees-->realms in the library manager.
but i still have a doubt what is to be given in the domain field while creating the realm.

My realm name is INTERWOVEN_realm
My RDN is neal
Class is person
Label is p
UID is NEAL
Domain im not sure what to be given.
In password field i gave $atyam123 but i think its taking only $atyam1.
Please tell me if it accepts special characters and also whether it should have only limited charcters length.

I have attached a screen shot of the same too please have a look at it.

Im hanging in this error itself for a long time. please giude me.

william_ha

Hi,
yes i did set the trustees-->realms in the library manager.
but i still have a doubt what is to be given in the domain field while creating the realm.

My realm name is INTERWOVEN_realm
My RDN is neal
Class is person
Label is p
UID is NEAL
Domain im not sure what to be given.
In password field i gave $atyam123 but i think its taking only $atyam1.
Please tell me if it accepts special characters and also whether it should have only limited charcters length.

I have attached a screen shot of the same too please have a look at it.

Im hanging in this error itself for a long time. please giude me.

1. Can you try a simpler password for now? like abcde
2. Leave the Domain field blank.
3. I find that you are only creating one user. Try create one more user, say FacilityAdmin.
4. Right Click on Realm (Interwoven_Realm). Go to Libraries Tab > Preferences Libraries. Assign the Facility you created into it. For Homepage Workspace, for default, it should be Worksite MP Home.
5. Now go to Trustee Manager tab. Make sure Facility Admin and Neal is added.
6. Go to Facility > Expand the Facility Node > For Administrator, assign FacilityAdmin ONLY into it. For Trustee and Workspace Creator, assign neal ONLY to it.
7. Login using neal.

intervowen

Hi,
I created a password name neal123.

Left the Domain blank

Created one more FacilityAdmin (User)

Assigned the facilities.

Made sure that theFacilityAdmin and neal is added into Trustee Manager

Also for Administrator assigned FacilityAdmin ONLY into it.

For Trustee and Workspace Creator, assigned neal ONLY to it.

Logged in using neal as uid and neal123 as password.

Still the same problem. What other option would be possible to try out.

Thanks in advance for it.

intervowen

william_ha

1. Click on the Facility you created. On the right side, are you the owner of Worksite MP Home? I assume you never successfully logon to the index.jsp. Check that the workspace is not frozen also.

2. I miss something just now. When u right click interwoven_realms>Edit>Libraries.. Have you added the Library to the Trustee Accessible Libraries? Check that in user properties(Account tab), the user is not in Lockout Status or Password Expired status.

3. When you create a new user, do they inherit the same facility and workspace from the parent(realm)? check the checkbox

4. In the privileges, try to change the value of "password expiration time in days" and "number of inactive days until a trustee expires" to other integer such as 500.

5. Have you put worksitemp.war file in Tomcat/webapps/? Make sure you can logon to config.jsp first. Maybe you can mention in detail what have you configure. There should be a user manual you have read on.

Check that Facility Administrator can only login to config.jsp>facility manager. User Neal should not have access to config.jsp>facility manager

intervowen

Hi,
I tried all the ways u told. All i want is to login to the index.jsp n see wht is inside that. Im able to successfully login to config.jsp as such its not asking for an UID & Domain. (Thank ****).

I recently Checked that the workspace is not frozen also.

I right click interwoven_realms>Edit>Libraries.. added the Library to the Trustee Accessible Libraries?

I Checked that in user properties(Account tab), the user Lockout Status or Password Expired status is inactive to make any changes.

I have attached all the snap shot you may plz check out.

When creating a new user, they inherit the same facility and workspace from the parent(realm)? But to check the checkbox its inactive.

I changed the privileges, value of "password expiration time in days" and "number of inactive days until a trustee expires" to other integer such as 500.

Have put worksitemp.war file in Tomcat/webapps/

Im always successful logging onto config.jsp the first try itself.

I did not understand this point im sorry could you please tell me more clearly. "Check that Facility Administrator can only login to config.jsp>facility manager. User Neal should not have access to config.jsp>facility manager"

Im attaching the screen shots please refer them. And I need to solve them soon.

intervowen

Attaching the WRKSITE LIB MGR.

Nicholas

This is a simple process to create the trustee browser. steps are available in manuals.

Try this(assuming other things setup properly):
1. create a new user with RDN/UID - user1 with class person, leave domain blank, set the password.
2. Make this user1 available to Facility by edit and add it to facility, make sure you have added the master realm as well and it is displaying it in Grant list.
3. Add this user to trustee browsers and try login.

If still not able to get into it I would suggest to contact supprt they will guide you properly according to your setup

intervowen

Hi,
when the domain filed is left blank wht should i use whn i log in to this.
http://localhost:8080/worksitemp/index.jsp

I also creted a new user and RDN as user1 and password as trustee, still i
find the same issue.

I also added the facility i created through the Library Tab.

still wht more to be done.

After all these are done the error says.

"Your login attempt has been unsuccessful. WorkSite MP did not recognize
your name and password combination. If this problem persists, please
contact your support staff."

william_ha

Leave domain field blank as well.

As long as a user has been assigned the correct library, facility, and homepage, with the correct username and password, they can login.

After login failure go to mpserver/logs/
Find cmstrans.ImCmsSvc.log
Any exception error or details about authentication failed?

Another tryout is change the owner of the workspace you created.

Another thing, in case you miss this. In config.jsp>Go to Deployment Manager>CMS Configuration
Make sure you put the correct Cluster name and Library name.
The ProxyUser and CacheManager password is the same as their username respectively. Just copy the username and paste it.

*assuming you know the proper way to set up db, map the dat to db, configure the configuration manager, library manager, config.jsp

Nicholas

Okay. Lets start from the scratch.

Write about your OS, database, other IW tools if you installed. According to your configuration, I will try to write the steps.

Thanks Nicholas

Hi,
when the domain filed is left blank wht should i use whn i log in to this.
http://localhost:8080/worksitemp/index.jsp

I also creted a new user and RDN as user1 and password as trustee, still i
find the same issue.

I also added the facility i created through the Library Tab.

still wht more to be done.

After all these are done the error says.

"Your login attempt has been unsuccessful. WorkSite MP did not recognize
your name and password combination. If this problem persists, please
contact your support staff."

intervowen

This the log i find in cmstrans.ImCmsSvc.ctp-mc0084a.log

Tue Mar 13 17:03:59.247: INFO [RpcConnectionListener-default] RpcManagerThread.run:Accepted connection from socket, name=ctp-mc0084a.corp.satyam.ad, address=172.18.39.229:4405
Tue Mar 13 17:03:59.247: INFO [Session-111804] RpcSession: Starting Session
Tue Mar 13 17:03:59.247: INFO [Session-111804] Processing
Tue Mar 13 17:03:59.247: INFO [Session-111804] Finished processing
Tue Mar 13 17:03:59.263: INFO [Session-111804] Processing
Tue Mar 13 17:03:59.263: INFO [Session-111804] Finished processing
Tue Mar 13 17:03:59.263: INFO [Session-111804] Processing
Tue Mar 13 17:03:59.700: INFO [Session-111804] Finished processing
Tue Mar 13 17:03:59.716: INFO [Session-111755] Processing
Tue Mar 13 17:03:59.716: INFO [Session-111755] Finished processing
Tue Mar 13 17:03:59.716: INFO [Session-111755] Processing
Tue Mar 13 17:03:59.716: INFO [Session-111755] Finished processing
Tue Mar 13 17:03:59.716: INFO [Session-111755] Processing
Tue Mar 13 17:03:59.716: INFO [Session-111755] message threw exception
com.imanage.cms.exceptions.base.SystemException: User must be Context-Switched
at com.imanage.cms.t1.service.cmsbeans.CmsGetSessionTrusteeSidsBean.execute(CmsGetSessionTrusteeSidsBean.java:66)
at com.imanage.cms.t1.service.CmsServiceBean.processMessage(CmsServiceBean.java:159)
at com.imanage.cms.t1.service.CmsMsgProcessor.processMessage(CmsMsgProcessor.java:165)
at com.imanage.cms.t1.service.CmsMsgProcessor.processMessage(CmsMsgProcessor.java:139)
at com.imanage.cms.t1.service.CmsServiceBeanContainer.processMessage(CmsServiceBeanContainer.java:40)
at com.imanage.cms.t1.net.rpc.RpcSession.processMessage(RpcSession.java:540)
at com.imanage.cms.t1.net.rpc.RpcSession$RpcSessionThread.run(RpcSession.java:460)
at com.imanage.cms.fc.base.ImThread.callRun(ImThread.java:808)
at com.imanage.cms.fc.base.ImThread.executeOneLoop(ImThread.java:931)
at com.imanage.cms.fc.thread.ThreadHWRunner.run(ThreadHWRunner.java:141)
at java.lang.Thread.run(Unknown Source)

I Left the domain field blank.

In config.jsp>Go to Deployment Manager>CMS Configuration i put the
correct Cluster name and Library name.

The ProxyUser and CacheManager password i have kept as USER1 as username and trustee as password for both ProxyUser and CacheManager respectively. Just copied the username same as from RDN.

Result: UNSUCCESSFUL!!!

william_ha

the domain field blank.

In config.jsp>Go to Deployment Manager>CMS Configuration i put the
correct Cluster name and Library name.

The ProxyUser and CacheManager password i have kept as USER1 as username and trustee as password for both ProxyUser and CacheManager respectively. Just copied the username same as from RDN.

Result: UNSUCCESSFUL!!!

Please do not modify the username for ProxyUser and CacheManager.

intervowen

Hi william Smiley Happy

,
I have reset the fields into ProxyUser and password as ProxyUser, and for the CacheManager i set the password as same CacheManager ONLY.

Now tell me, which user ID and Password combination should i use to login to the index.jsp.

Is it...

1. RDN (user1) with password (trustee)
2. UID (USER1) with password (trustee)
3. Or is it the ProxyUser and password ProxyUser i set in CMS CONFIGURATION-->Library Settings.
4. Or is it the CacheManager and password CacheManager i set in CMS CONFIGURATION-->Library Settings.

Also while logging to the index.jsp there a feild for Domain. Is it not mandatory to fill it. If yes then wht should be entered there.

And in this Settings for WorkTeam RealTime should there be any entries made if so what are the changes to be done here. Im not aware of what changes to be done here.

WorkTeam RealTime
[color=black][font=Verdana]Settings for WorkTeam RealTime[/font][/color]
[color=black][font=Verdana][/font][/color]
[color=black][font=Verdana][/font][/color]
[color=black][font=Verdana][color=black][font=Verdana]Enable WorkTeam RealTime TRUE OR FALSE (I HAVE KEP IT AS FALSE)[/font][/color][/font][/color]
[color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana]WebEx Site Name [/font][/color][/font][/color][/font][/color]
[color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana]Default Meeting Time Zone [/font][/color][/font][/color][/font][/color][/font][/color]
[color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana]Use HTTP Proxy --(I HAVE KEP IT AS FALSE)[/font][/color][/font][/color][/font][/color][/font][/color][/font][/color]
[color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana]HTTP Proxy Host Name [/font][/color][/font][/color][/font][/color][/font][/color][/font][/color][/font][/color]
[color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana]HTTP Proxy Port Number [/font][/color][/font][/color][/font][/color][/font][/color][/font][/color][/font][/color]
[color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana]HTTP Proxy User Name [/font][/color][/font][/color][/font][/color][/font][/color][/font][/color][/font][/color][/font][/color]
[color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana][color=black][font=Verdana]HTTP Proxy User Password [/font][/color][/font][/color][/font][/color][/font][/color][/font][/color][/font][/color][/font][/color][/font][/color]

william_ha

Did you do any changes to the setting in Server Configuration Manager? The password is also the same as the user name; case sensitive.

Use the username you created from the trustee.

As said previously, leave the domain field blank.

Leave the configuration in WorkTeam RealTime as default. No modification needed.

I believe there is user manual for you when you purchased the Worksite MP. They should have provide you with basic setup and configuration training.

intervowen

William,

Thanks for ur quick reply. As such i did not make any changes in the Edit Local Library-->Accounts tab.

It was PROXYUSER with password PROXYUSER AND

CACHEMANAGER

with password CACHEMANAGER AND

TOOLUSER with password TOOLUSER only.

But for safety sake i re-edited with the same credentials once again but now it throws a alert saying that...

"The Proxy User password you have entered is incorrect!"

I have given the same values in the Libray Settings too.

And one more new error im facing.

Im facing this for the first time when i logged into the index.jsp atleast a new error i facing after a long time.

Error Encountered


	WorkSite MP encountered an error while attempting to display a page. Click Back and then access the page again. If this problem persists, contact your support staff.

Technical Information


Error Information
Message:	WorkSite MP encountered an error while attempting to display a page.
Operation:	zoom
Datasource:	homePage
Context:	XmlProcessing
Severity:	error
Details:	An exception occurred while the application was handling XML layouts or config data. See the stack trace for more information.

Error Stack

WorkSite MP encountered an error while attempting to display a page. Context: XmlProcessing Details: Exception in ParameterHelper Action: Click Back and then access the page again. If this problem persists, contact your support staff.com.imanage.workteam.exceptions.XmlException:Exception in ParameterHelper(java.lang.NullPointerException:null)Underlying StackTrace:java.lang.NullPointerException at com.imanage.workteam.jsphelpers.ParameterHelper.getJavascriptCaptionsUrl(ParameterHelper.java:162) at com.imanage.workteam.jsphelpers.ParameterHelper.setupAttributes(ParameterHelper.java:130) at com.imanage.workteam.bundles.item.JspTilesForwardCmd.execute(JspTilesForwardCmd.java:41) at com.imanage.workteam.dispatch.DispatcherServlet.process(DispatcherServlet.java:94) at com.imanage.workteam.BaseServlet.processGet(BaseServlet.java:155) at com.imanage.workteam.AbstractBaseServlet.doGetBody(AbstractBaseServlet.java:225) at com.imanage.workteam.AbstractBaseServlet.doGet(AbstractBaseServlet.java:204) at javax.servlet.http.HttpServlet.service(HttpServlet.java:689) at com.imanage.workteam.AbstractBaseServlet.serviceBody(AbstractBaseServlet.java:193) at com.imanage.workteam.AbstractBaseServlet.service(AbstractBaseServlet.java:179) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Thread.java:534)

intervowen

The new error in the previous post i faced came up with the following login credentials.

Username-- USER1 or user1(anything it accepts i.e iether RDN or UID)
Password-- deploymgr
(The password which i use to login to http://localhost:8080/worksitemp/config.jsp)
Domain-- I left blank

william_ha

If it is not broken, don't fix it. My recommendation would be deleting the library from the Server Configuration Manager. You can add it again. The default password will be there. I assume you know the correct configuration for JDBC setting.

After configure the Server Configuration Manager, pLease do not edit the Library Setting's password for tooluser, etc.

intervowen

Hi,
Ok fine i shall try deleting the library from the Server Configuration Manager and re doing it. but before that what ll be the default password set for it. just to know!!!

And explanations do you have for the below error:

Error Encountered


	WorkSite MP encountered an error while attempting to display a page. Click Back and then access the page again. If this problem persists, contact your support staff.

Technical Information


Error Information
Message:	WorkSite MP encountered an error while attempting to display a page.
Operation:	zoom
Datasource:	homePage
Context:	XmlProcessing
Severity:	error
Details:	An exception occurred while the application was handling XML layouts or config data. See the stack trace for more information.

Error Stack

WorkSite MP encountered an error while attempting to display a page. Context: XmlProcessing Details: Exception in ParameterHelper Action: Click Back and then access the page again. If this problem persists, contact your support staff.com.imanage.workteam.exceptions.XmlException :Exception in ParameterHelper(java.lang.NullPointerException:nul l)Underlying StackTrace:java.lang.NullPointerException at com.imanage.workteam.jsphelpers.ParameterHelper.ge tJavascriptCaptionsUrl(ParameterHelper.java:162) at com.imanage.workteam.jsphelpers.ParameterHelper.se tupAttributes(ParameterHelper.java:130) at com.imanage.workteam.bundles.item.JspTilesForwardC md.execute(JspTilesForwardCmd.java:41) at com.imanage.workteam.dispatch.DispatcherServlet.pr ocess(DispatcherServlet.java:94) at com.imanage.workteam.BaseServlet.processGet(BaseSe rvlet.java:155) at com.imanage.workteam.AbstractBaseServlet.doGetBody (AbstractBaseServlet.java:225) at com.imanage.workteam.AbstractBaseServlet.doGet(Abs tractBaseServlet.java:204) at javax.servlet.http.HttpServlet.service(HttpServlet .java:689) at com.imanage.workteam.AbstractBaseServlet.serviceBo dy(AbstractBaseServlet.java:193) at com.imanage.workteam.AbstractBaseServlet.service(A bstractBaseServlet.java:179) at javax.servlet.http.HttpServlet.service(HttpServlet .java:802) at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invo keNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invo keInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invo keNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invo keNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invo keNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invo keNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(Co yoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11Conn ectionHandler.processConnection(Http11Protocol.jav a:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(P oolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:683) at java.lang.Thread.run(Thread.java:534)

william_ha

Did you do any changes to the setting in Server Configuration Manager? The password is also the same as the user name; case sensitive.

username: TOOLUSER
password: TOOLUSER

Click on the help button in the configuration menu. You can go through it for a start.

For the error message, I did not encounter that before. There are only few setting to configure before you can use worksite. Leave those field which are not related. One question: Have you attended any basic training by Interwoven or been given a 513-pages-user manual ^ ^"?

intervowen

Hi william Smiley Happy

,

Thanks for your replies...

I have not attended any basic training from Interwoven.

Im just doing as a SELF LEARNING!!! (Any Harm

)

intervowen

Hi guys,
Still having the same error... please help solving the below error.Not able to make out what will the possibility be.

I used the trustee ....

name (NEAL) as username and (trustee) as password.

These are the values i entered whn i Added the trustee like

Trustee-->INTERWOVEN_realm in which i entered the RDN (neal), UID (NEAL)and PWD (trustee) as i said in above lines.

The error is:

Error Encountered


	WorkSite MP encountered an error while attempting to display a page. Click Back and then access the page again. If this problem persists, contact your support staff.

Technical Information


Error Information
Message:	WorkSite MP encountered an error while attempting to display a page.
Operation:	zoom
Datasource:	homePage
Context:	XmlProcessing
Severity:	error
Details:	An exception occurred while the application was handling XML layouts or config data. See the stack trace for more information.

Error Stack

william_ha

I believe there must be some misconfiguration in your config.jsp and Server Configuration Manager. Please click on Help button provided by the Worksite to know the settings. You should know what is your cluster field, the IP, etc.

If your .dat file that you create still exist, I would recommend you to create a new db and map it again. Try not to touch the username and password that has been defined like TOOLUSER, etc. There is basically a help button everytime you open a menu.

Installing by trial and error is not really a good approach.

Now, a simple step to follow
1. Omit using object modeler since you just want try out Worksite.
2. I assume you use SQL Server: Create a new db with appropriate user & access.
3. In Server Configuration Manager, add the cluster and library with proper configuration. Add CMS. In Add Local Library, ensure you key in the correct db owner and password, etc. Again, use Help button. Server Config Mgr will prompt you which dat file to map. Choose worksitemp.dat for now.
4. After mapping is done, you may go to Library Manager and add the Facilities and trustees(2 minimum - one as facility manager and one administrator (or neal)). Facility as Administrator of Facility. For Trustee Browser an Workspace Creator, assign Administrator (or Neal). Review the previous posts and HELP button for details.
5. You should be able to log in to config.jsp using the password you define last time. Change your library to the new db. Configure correctly.
6. You should be able to log in to index.jsp using Administrator/ or neal.

Again, it is not 100% workable if you do not know the correct configuration. Make sure your s/w and h/w is up to requirement. Ask help from Interwoven Support if you bought the license. They will kindly guide you.